Director, Engineering, Agentic Content

Avalara, Inc.; Northern (KY); On-site; USD 200,000 - 300,000; Full time

Job summary

Avalara, Inc. is building the Agentic Content Studio Platform (ACSP) to source, validate, and consume global tax content.

The Director of Engineering, Agentic Content Engineering, will lead strategy, architecture, and delivery for ACSP, expanding domains and driving AI-assisted workflows while ensuring reliability and governance. You will partner with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with priorities and scale the

Responsibilities

• Define and execute the engineering vision, architecture, and delivery roadmap for the Agentic Content Studio Platform.
• Build scalable platform capabilities that support onboarding and maintenance of global compliance content across multiple domains.
• Lead development of AI-assisted workflows that automate sourcing, extraction, transformation, validation, and maintenance of content.
• Establish reliable human-in-the-loop operating models that combine AI-driven automation with researcher review and oversight.
• Design secure, observable, and resilient platform services spanning orchestration, APIs, workflow automation, integrations, and content systems.
• Enable downstream products and services such as AvaTax, ATC, and ATR to interact with platform capabilities through modern integration interfaces, including MCP where appropriate.
• Define measurable engineering and operational metrics tied to platform reliability, quality, productivity, adoption, and business impact.
• Partner closely with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with company priorities.
• Build and develop a high-performing engineering organization with strong technical depth, accountability, and execution discipline.
• Drive pragmatic adoption of AI across engineering workflows, planning, delivery operations, observability, and decision-making processes.
• Ensure governance, security, and responsible AI practices are incorporated into platform design and operational processes.

Job description

What You'll Do

Avalara is building the Agentic Content Studio Platform (ACSP), a next-generation platform designed to improve how global tax and compliance content is sourced,maintained, validated, and consumed across the business.

The Director of Engineering, Agentic Content Engineering, will lead the strategy, architecture, and execution of Agentic Content Studio Platform. This platform will support expansion into new content domains including VAT Advanced Sections, Registration, Business Licenses, XBorder Marketplace, and Communications, while also improving the efficiency and scalability of existing content operations through automation and AI-assisted workflows.

This role combines platform engineering, applied AI, workflow automation, and organizational leadership. Success in this role requires balancing technical innovation with operational rigor, measurable business outcomes, platform reliability, and responsible AI adoption.

The platform is expected to improve content scalability, accelerate onboarding ofnew contentdomains, reduce manual research effort, and enable content teams tooperatethrough AI-assisted and human-reviewed workflows.

What Your Responsibilities Will Be

• Define and execute the engineering vision, architecture, and delivery roadmap for the Agentic Content Studio Platform.
• Build scalable platform capabilities that support onboarding and maintenance of global compliance content across multiple domains.
• Lead development of AI-assisted workflows that automate sourcing, extraction, transformation, validation, and maintenance of content.
• Establishreliable human-in-the-loop operating models that combine AI-driven automation with researcherreviewand oversight.
• Design secure, observable, and resilient platform services spanning orchestration, APIs, workflow automation, integrations, and content systems.
• Enable downstream products and services such as AvaTax, ATC, and ATR to interact with platform capabilities through modern integration interfaces, including MCP whereappropriate.
• Define measurable engineering and operational metrics tied to platform reliability, quality, productivity, adoption, and business impact.
• Partner closely with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with company priorities.
• Build and develop a high-performing engineering organization with strong technical depth, accountability, and execution discipline.
• Drive pragmatic adoption of AI across engineering workflows, planning, delivery operations, observability, and decision-making processes.
• Ensure governance, security, and responsible AI practices are incorporated into platform design and operational processes.

12-Month Success Outcomes

• Deliver and operationalize a clear ACSP platform roadmap aligned to Avalara’s content expansion and productivityobjectives.
• Launch foundational platform capabilities supporting the first wave ofnew contentdomains and workflow automation initiatives.
• Deliver production-ready AI-assisted workflows for sourcing and extracting international lodging content in targeted countries.
• Deliver scalable workflows supporting generation and maintenance of VAT advanced section content across multiple countries.
• Improve operational efficiency by reducing manual content research and maintenance effort through automation and reviewer-assisted workflows.
• Establishreliable production integrations enabling downstream systems to consume platform capabilities through standardized interfaces.
• Implement measurable operational metrics for reliability, automation coverage,