Director, Philanthropy Operations

Memorial Health System; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO and 401(k) match

Job summary

Memorial Health System is seeking a Director of Philanthropy Operations to provide strategic and operational leadership for its internal philanthropy functions. This role oversees grants management, prospect research, planned giving, communications, data analytics, donor services and gift processing to maximize fundraising impact.

The candidate will lead multi-functional teams, ensure regulatory compliance, and build scalable shared services across a complex healthcare philanthropy structure.

Qualifications

• Bachelor’s degree required in business, nonprofit management, public administration or related field.
• Minimum of seven years in development/advancement operations or nonprofit administration.
• Minimum of five years of progressive people leadership experience managing managers.
• Experience across shared-service functions (grants, prospect research, planned giving, analytics).

Responsibilities

• Provide strategic leadership for Memorial Health’s philanthropic operations and shared services.
• Oversee grants management, prospect research, donor services and data analytics.
• Lead development operations to enable scalable, compliant fundraising growth.
• Coach and develop managers across multiple functions within the Foundations.

Skills

Strategic leadership

Donor analytics

Cross-functional leadership

Regulatory compliance

Executive communication

Education

Bachelor’s degree in Business/Nonprofit Management/Public Administration

Master’s degree preferred

Tools

CRM platforms

Fundraising analytics tools

Gift processing systems

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Remote Type: On-site

Job Description Summary

The Director, Philanthropy Operations provides strategic and operational leadership for Memorial Health’s internal functions, ensuring efficient, compliant and scalable support across all philanthropic programs of the Foundations. This role oversees development operations and shared services such as grants management, prospect research, planned giving, communications, data and analytics, donor services and gift processing, annual giving and stewardship, enabling the organization to maximize fundraising effectiveness and impact.

Job Description

Education

• Bachelor’s degree in Business, Nonprofit Management, Public Administration, or a related field required.
• Master’s degree in a related field preferred.

Licensure/Certification/Registry

• Experience: Minimum of seven (7) years of progressive experience in development/advancement operations, philanthropy, or nonprofit administration required.
• Minimum of five (5) years of progressive people leadership experience, including managing managers and leading multi-functional teams, required.
• Demonstrated experience across multiple development shared-service functions (e.g., grants management, prospect research, planned giving, gift processing/donor services, data & analytics, communications) required.
• Experience working within a healthcare system, hospital foundation, or other complex, multi-site/multi-market philanthropy structure preferred.

Other Knowledge/Skills/Abilities

• Broad working knowledge of the full development/advancement function, including grants management, prospect research, planned giving, gift processing, donor services, data & analytics, communications, annual giving and stewardship.
• Proven strategic leadership skills, with the ability to build and scale infrastructure, processes and shared services to support system-wide fundraising growth.
• Demonstrated ability to lead, coach and develop managers, building high-performing, service-oriented teams.
• Strong knowledge of donor intent, gift acceptance policies, regulatory compliance (e.g., IRS, state charitable solicitation requirements) and audit standards.
• Fluency with donor/CRM database platforms and fundraising analytics, with the ability to translate data into insights that inform executive and board-level decision-making.
• Strong financial and budget management skills, with experience managing departmental budgets and resource allocation across multiple functions.
• Excellent executive-level communication and presentation skills, with the ability to influence and build consensus across Foundation leadership, market-based teams and system executives.
• Demonstrated change management and continuous improvement skills, with the ability to lead process standardization across a decentralized, multi-market organization.

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options.

All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.