Director, Philanthropy Operations

Memorial Health; Springfield (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Memorial Health is seeking a Director, Philanthropy Operations to lead and scale internal functions across foundations, ensuring compliant, efficient support for fundraising. The role covers grants management, prospect research, gift processing, data analytics, donor services, annual giving, and stewardship, with oversight of shared services and multi-site teams.

A strong background in healthcare philanthropy and compliance is essential.

Qualifications

• Bachelor’s degree in Business, Nonprofit Management, Public Administration, or related field.
• Master’s degree preferred.
• Seven+ years in development/advancement operations required.
• Five+ years of progressive people leadership required.
• Experience across grants, prospect research, planned giving, data analytics and donor services.

Responsibilities

• Provide strategic and operational leadership for philanthropic programs.
• Oversee grants management, donor services, data and analytics, and communications.
• Lead multi-functional teams and scale shared services across Memorial Health.
• Ensure regulatory compliance and audit readiness for philanthropy operations.

Skills

Strategic leadership

Donor relations

Data analytics

Executive communication

Education

Bachelor’s degree in Business, Nonprofit Management, Public Administration, or related field

Master’s degree preferred

Tools

CRM platforms

Budget management

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Remote Type: On-site

Job Description Summary

The Director, Philanthropy Operations provides strategic and operational leadership for Memorial Health’s internal functions, ensuring efficient, compliant and scalable support across all philanthropic programs of the Foundations. This role oversees development operations and shared services such as grants management, prospect research, planned giving, communications, data and analytics, donor services and gift processing, annual giving and stewardship, enabling the organization to maximize fundraising effectiveness and impact.

Job Description

Education

• Bachelor’s degree in Business, Nonprofit Management, Public Administration, or a related field required.
• Master’s degree in a related field preferred.

Licensure/Certification/Registry

• Experience: Minimum of seven (7) years of progressive experience in development/advancement operations, philanthropy, or nonprofit administration required.
• Minimum of five (5) years of progressive people leadership experience, including managing managers and leading multi-functional teams, required.
• Demonstrated experience across multiple development shared-service functions (e.g., grants management, prospect research, planned giving, gift processing/donor services, data & analytics, communications) required.
• Experience working within a healthcare system, hospital foundation, or other complex, multi-site/multi-market philanthropy structure preferred.

Other Knowledge/Skills/Abilities

• Broad working knowledge of the full development/advancement function, including grants management, prospect research, planned giving, gift processing, donor services, data & analytics, communications, annual giving and stewardship.
• Proven strategic leadership skills, with the ability to build and scale infrastructure, processes and shared services to support system-wide fundraising growth.
• Demonstrated ability to lead, coach and develop managers, building high-performing, service-oriented teams.
• Strong knowledge of donor intent, gift acceptance policies, regulatory compliance (e.g., IRS, state charitable solicitation requirements) and audit standards.
• Fluency with donor/CRM database platforms and fundraising analytics, with the ability to translate data into insights that inform executive and board-level decision-making.
• Strong financial and budget management skills, with experience managing departmental budgets and resource allocation across multiple functions.
• Excellent executive-level communication and presentation skills, with the ability to influence and build consensus across Foundation leadership, market-based teams and system executives.
• Demonstrated change management and continuous improvement skills, with the ability to lead process standardization across a decentralized, multi-market organization.

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options.

All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.