Director, Pharmacy Operations

legacycommunityhealth; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company Mâ

Short-Term Disability

Long-Term Disability

Zero Copay Legacy Provider visits

Zero Copay Legacy Pharmacies

Travel Insurance

Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health seeks a Director of Pharmacy Operations in Houston to lead medication management and pharmacy services. You will shape workflows, supervise teams, ensure regulatory compliance, and drive improvements in patient care across our clinics.

The role emphasizes leadership, strategic planning, and collaboration with clinical teams to optimize outcomes and cost efficiency in a mission-driven health system.

Qualifications

• Bachelor's degree in Pharmacy or Doctor of Pharmacy; Texas license required.
• 5–10 years of pharmacy leadership or administrative experience; supervisory experience.
• Master’s degree in Public Health or Healthcare/Business management preferred.

Responsibilities

• Set strategic direction for Retail Pharmacy Services.
• Align workforce planning with patient care needs and regulatory standards.
• Design workflows for timely, efficient care and safety.
• Lead quality assurance and performance improvement initiatives.
• Collect data and use reporting tools to identify improvements.
• Oversee information systems for medication safety and compliance.
• Manage pharmacy inventory to control costs and maximize revenue.
• Collaborate on initiatives to improve therapeutic outcomes.
• Ensure audits comply with controlled substances and 340B regulations.
• Oversee contracting and billing practices; manage budgets.

Skills

Pharmacy leadership

Communication

Regulatory compliance

Healthcare management

Customer service

Education

Pharmacy degree (PharmD)

Public Health/Healthcare management master's (preferred)

Administrative Residency (ASHP/Pharmacy Admin)

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Director, Pharmacy Operations - Job Overview

Schedule: Monday-Friday (8AM-5PM)

At Legacy Community Health, we believe that every role plays a vital part in transforming community healthcare. As the Director of Pharmacy Operations, you'll be at the heart of our mission, providing essential knowledge and leadership to support our pharmacy services. Your expertise will help shape medication management, streamline practices, and ultimately improve patient care.

• Embrace a mission-driven environment where your leadership matters
• Collaborate with a dedicated team to create meaningful change
• Enjoy opportunities for growth and development, including educational programs
• Make a difference in the lives of our patients and community every day
• Contribute to creating a safe and efficient pharmacy experience

Key Responsibilities

• Establish strategic planning for Retail Pharmacy Services, aligning with patient care goals
• Identify and manage workforce requirements to meet care needs and regulatory standards
• Design and manage workflows to ensure timely and efficient care
• Implement quality assurance and performance improvement initiatives
• Perform data collection and utilize reporting tools to identify opportunities for enhancement
• Oversee the use of information systems and technology for safety in medication management
• Manage pharmacy inventory effectively to control costs and enhance revenue
• Collaborate on initiatives that optimize therapeutic outcomes and address drug-related challenges
• Ensure compliance with audits for controlled substances and adherence to 340b regulations
• Oversee financial operations, including contracting and billing practices
• Create educational activities to develop staff knowledge and competency
• Enhance patient engagement and monitor outcomes through pharmacist communication
• Ensure adherence to regulatory and accreditation requirements through policy development
• Take on additional duties as assigned to support the team and our mission

Minimum Qualifications

• Bachelor's degree in Pharmacy or Doctor of Pharmacy required
• Active Texas Board of Pharmacy License
• 5-10 years of Pharmacy experience with demonstrated success OR Completed ASHP PGY1/2 Clinical Residency and/or Administrative Hospital Pharmacy Residency
• Previous Administrative, management, or supervisory experience.
• Master's degree in Public Health or Healthcare/Business Management preferred
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Exceptional leadership, mediation abilities, and multi-tasking skills required.
• Strong commitment to customer service and excellence in healthcare.
• Ability to communicate effectively both orally and in writing.
• Basic knowledge of statistics and graphical representation principles.
• Computer literate in electronic mail, word processing, and office management system software.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.