Director, Pharmacy Operations

Legacy Community Health; Houston (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at  

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health seeks a Director of Pharmacy Operations to lead pharmacy services, optimize medication management, and drive quality improvements in a mission‑driven, community-focused health system. You will shape workflows, manage staff, and ensure regulatory compliance across clinics and the central pharmacy.

The role emphasizes strategic planning, collaboration with clinical teams, and ongoing professional development to advance patient care and operational excellence in a large

Qualifications

• Bachelor's degree in Pharmacy or Doctor of Pharmacy required.
• Active Texas Board of Pharmacy License.
• 5-10 years of Pharmacy experience with demonstrated success OR completed ASHP PGY1/2 Clinical Residency and/or Administrative Hospital Pharmacy Residency.
• Previous Administrative, management, or supervisory experience.
• Master's degree in Public Health or Healthcare/Business Management preferred.
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Exceptional leadership, mediation abilities, and multi-tasking skills required.
• Strong commitment to customer service and excellence in healthcare.
• Ability to communicate effectively both orally and in writing.
• Basic knowledge of statistics and graphical representation principles.
• Computer literate in electronic mail, word processing, and office management system software.

Responsibilities

• Establish strategic planning for Retail Pharmacy Services, aligning with patient care goals.
• Identify and manage workforce requirements to meet care needs and regulatory standards.
• Design and manage workflows to ensure timely and efficient care.
• Implement quality assurance and performance improvement initiatives.
• Perform data collection and utilize reporting tools to identify opportunities for enhancement.
• Oversee the use of information systems and technology for safety in medication management.
• Manage pharmacy inventory effectively to control costs and enhance revenue.
• Collaborate on initiatives that optimize therapeutic outcomes and address drug-related challenges.
• Ensure compliance with audits for controlled substances and adherence to 340b regulations.
• Oversee financial operations, including contracting and billing practices.
• Create educational activities to develop staff knowledge and competency.
• Enhance patient engagement and monitor outcomes through pharmacist communication.
• Ensure adherence to regulatory and accreditation requirements through policy development.
• Take on additional duties as assigned to support the team and our mission.

Skills

Leadership

Communication

Multitasking

Education

Bachelor's degree in Pharmacy or Doctor of Pharmacy

Active Texas Board of Pharmacy License

5-10 years of Pharmacy experience with demonstrated success OR Residency

Administrative/ management experience

Master's degree in Public Health or Healthcare/Business Management preferred

HIPAA/OSHA knowledge

Customer service excellence

Job description

Benefits

• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Director, Pharmacy Operations - Job Overview

Schedule: Monday-Friday (8AM-5PM)

At Legacy Community Health, we believe that every role plays a vital part in transforming community healthcare. As the Director of Pharmacy Operations, you'll be at the heart of our mission, providing essential knowledge and leadership to support our pharmacy services. Your expertise will help shape medication management, streamline practices, and ultimately improve patient care.

• Embrace a mission-driven environment where your leadership matters
• Collaborate with a dedicated team to create meaningful change
• Enjoy opportunities for growth and development, including educational programs
• Make a difference in the lives of our patients and community every day
• Contribute to creating a safe and efficient pharmacy experience

Key Responsibilities

• Establish strategic planning for Retail Pharmacy Services, aligning with patient care goals
• Identify and manage workforce requirements to meet care needs and regulatory standards
• Design and manage workflows to ensure timely and efficient care
• Implement quality assurance and performance improvement initiatives
• Perform data collection and utilize reporting tools to identify opportunities for enhancement
• Oversee the use of information systems and technology for safety in medication management
• Manage pharmacy inventory effectively to control costs and enhance revenue
• Collaborate on initiatives that optimize therapeutic outcomes and address drug-related challenges
• Ensure compliance with audits for controlled substances and adherence to 340b regulations
• Oversee financial operations, including contracting and billing practices
• Create educational activities to develop staff knowledge and competency
• Enhance patient engagement and monitor outcomes through pharmacist communication
• Ensure adherence to regulatory and accreditation requirements through policy development
• Take on additional duties as assigned to support the team and our mission

Minimum Qualifications

• Bachelor's degree in Pharmacy or Doctor of Pharmacy required
• Active Texas Board of Pharmacy License
• 5-10 years of Pharmacy experience with demonstrated success OR Completed ASHP PGY1/2 Clinical Residency and/or Administrative Hospital Pharmacy Residency
• Previous Administrative, management, or supervisory experience.
• Master's degree in Public Health or Healthcare/Business Management preferred
• Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.
• Exceptional leadership, mediation abilities, and multi-tasking skills required.
• Strong commitment to customer service and excellence in healthcare.
• Ability to communicate effectively both orally and in writing.
• Basic knowledge of statistics and graphical representation principles.
• Computer literate in electronic mail, word processing, and office management system software.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamline processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019