Director – Medication Adherence & Access Team

legacycommunityhealth; Houston (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

403(b) Retirement Plan with Company(M)

Short-Term Disability

Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance

Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health seeks a Director – Medication Adherence & Access Team to lead programs improving medication adherence and access for patients in the Houston area. This role reports to leadership and collaborates with a dedicated team to advance community health outcomes.

You will oversee initiatives, monitor trends, and engage with providers to ensure timely medication access and effective patient education across diverse populations.

Qualifications

• Pharm.D or B.S. with equivalent experience required.
• Current Texas Pharmacist licensure in good standing (or eligible).
• Post-graduate pharmacy residency required.
• 5+ years of healthcare experience required.
• 1+ years of community pharmacy experience preferred.
• 3+ years of medication adherence counseling experience preferred.

Responsibilities

• Provide oversight to programs that enhance medication adherence and access.
• Collaborate with team to support patients in managing their medication regimens.
• Engage in data collection, provider communications, and outreach to at-risk clients.
• Oversee and conduct investigations to minimize delays in patient medication needs.
• Participate in Medication Therapy Management for patients with chronic diseases.
• Train pharmacists, providers, and personnel.

Skills

Medication adherence counseling

Patient outreach

Data analysis

Communication with leaders

Microsoft Excel

Education

Pharm.D or B.S. with equivalent experience

Texas Pharmacist licensure

Post-graduate pharmacy residency

Tools

Windows

Excel

Accounting software

Job description

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location:Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Director – Medication Adherence & Access Team (Job Overview)

Schedule: Monday-Friday (8AM-5PM)

Are you passionate about healthcare and making a meaningful impact on patients' lives? At Legacy Community Health, we are dedicated to enhancing community health and ensuring every patient has access to their medications. As a Director – Medication Adherence & Access Team, you will be an essential part of a collaborative team that focuses on improving medication adherence and access for our patients.

In this role, you will:

• Provide oversight to programs that enhance medication adherence and access.
• Collaborate with a compassionate team to support patients in managing their medication regimens.
• Engage in impactful activities, such as data collection, communication with healthcare providers, and outreach to at-risk clients.
• Experience growth opportunities and support our mission to uplift the communities we serve.

Your work will directly contribute to transforming healthcare outcomes for individuals with chronic conditions, empowering them to lead healthier, fulfilling lives.

Key Responsibilities

• Support the development of programs designed to enhance medication adherence.
• Oversee and conduct investigations to minimize delays in patient medication needs.
• Monitor prescription renewal requests to ensure timely service delivery.
• Identify opportunities for programmatic improvement and recommend solutions.
• Communicate effectively with Legacy leaders and providers to foster inclusiveness and program success.
• Research Pharma Patient Assistance Programs and provide educational resources for team success.
• Evaluate innovative approaches to ensure accessibility for all Legacy patients.
• Participate in Medication Therapy Management for patients with chronic diseases.
• Assist in training pharmacists, providers, and personnel.
• Standardize patient activities and evaluate the impact of interventions.
• Engage in quality improvement efforts addressing medication barriers.
• Develop educational programs for patients and healthcare personnel.
• Display friendliness, compassion, and professionalism in all patient interactions.
• Show adaptability and take initiative to support colleagues and the mission of Legacy Community Health.

Minimum Qualifications

• Graduate of an accredited college/university of Pharmacy (Pharm.D or B.S. with equivalent experience)
• Current Texas Pharmacist licensure in good standing (or eligible)
• Certification in immunization delivery, smoking cessation, and naloxone
• Post-graduate pharmacy residency required
• 5+ years of healthcare experience required
• 1+ years of community pharmacy experience preferred
• 3+ years of medication adherence counseling experience preferred
• 1+ years of Medicare market experience preferred
• Experience in HIV/AIDs, Geriatrics, and/or Pediatrics, preferred
• Computer experience Windows, Excel, and Accounting software.
• Must be able to manage multiple deadlines and decision making responsibilities
• Adept in decision making responsibilities

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health - every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.