Director, Performance & Value Improvement

Elevance Health; Dearborn (MI); Hybrid; USD 144,000 - 259,000; Full time

Job summary

Elevance Health is seeking a Director of Continuous Value Improvement to lead an enterprise performance framework and diagnostic reviews. The role emphasizes collaborating with business leaders, guiding analytics, and forecasting improvements across operations.

The position requires a BA/BS and 5+ years of process-improvement experience, plus 4 years of management and Six Sigma certification. The role supports hybrid work with in-office collaboration and cross-location influence, shaping

Qualifications

• BA/BS in a related field with 5+ years progressive experience in process improvement.
• Minimum 4 years of management experience; Six Sigma certification required.

Responsibilities

• Establish an integrated performance framework linking priorities to outcomes, leading indicators, and owners.
• Identify early signals of performance deterioration, emerging risks, and opportunities for improvement.
• Lead scenario analysis to evaluate developments, clarify assumptions, and recommend contingency actions.
• Translate complex findings into concise decision support, including the issue, drivers, options, trade-offs, and recommended response.
• Coordinate diagnostic reviews with business leaders to distinguish symptoms from underlying causes.
• Define intervention triggers and escalation with accountable owners.
• Guide analytical priorities and the development of dashboards, scorecards, and recurring reviews.
• Track the effectiveness of interventions and adjust when results fall short.
• Partner with Finance to align operational insights with financial implications and validated benefits.
• Hire, train, coach, counsel, and evaluate performance of direct reports.

Skills

Process improvement

Education

BA/BS in related field

Six Sigma Certification

Job description

Elevance Health is seeking a Director of Continuous Value Improvement to lead an enterprise performance framework and diagnostic reviews. The role emphasizes collaborating with business leaders, guiding analytics, and forecasting improvements across operations.

The position requires a BA/BS and 5+ years of process-improvement experience, plus 4 years of management and Six Sigma certification. The role supports hybrid work with in-office collaboration and cross-location influence, shaping