Director, Payments Investigations & Banking Liquidity

Northern Trust; Chicago (IL); Hybrid; USD 123,000 - 216,000; Full time

Benefits offered by this job

401k and pension

Health benefits

Paid time off

Parental leave

Life & accident insurance

Other well-being benefits

Equity/bonus program

Job summary

Northern Trust seeks a Senior Investigations Manager in Chicago to oversee daily operations of the investigations teams, ensuring strong controls and process adherence. You will drive growth through coaching, cross-regional collaboration, and performance management, while building a new fraud monitoring team and aligning with industry changes.

Experience with Swift messaging, Fedwire/CHIPS, and regulatory considerations is essential, as is strong leadership and communication with senior

Qualifications

• Experience leading investigations teams in financial services.
• Strong knowledge of payment messaging formats and settlement systems.
• Ability to resolve complex investigations and manage stakeholders.

Responsibilities

• Oversee day-to-day investigations operations and ensure adherence to policies and controls.
• Analyze workflows to identify improvements and drive automation.
• Coach and develop staff, fostering career growth.
• Collaborate across regions to share duties and avoid single points of failure.
• Manage performance with clear expectations and goals.
• Lead the hiring and scaling of a new fraud monitoring team.
• Coordinate with change teams to anticipate industry changes (e.g., ISO formats).
• Develop and present monthly metrics to management.
• Drive department projects and report progress to leadership.

Skills

People management

Leadership

Swift messaging knowledge

Fedwire/CHIPS knowledge

Regulatory awareness

Communication skills

MS Office

Tools

SWIFT MT103/202

Fedwire

Payment systems

Job description

Northern Trust seeks a Senior Investigations Manager in Chicago to oversee daily operations of the investigations teams, ensuring strong controls and process adherence. You will drive growth through coaching, cross-regional collaboration, and performance management, while building a new fraud monitoring team and aligning with industry changes.

Experience with Swift messaging, Fedwire/CHIPS, and regulatory considerations is essential, as is strong leadership and communication with senior