Fraud Investigations Manager, Payments (Hybrid)

Northern Trust; Tempe (AZ); Hybrid; USD 91,000 - 154,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Discretionary bonus

Job summary

Northern Trust seeks a Fraud Team Lead/Manager for Payments Fraud Investigations in Tempe, AZ. You will oversee daily operations of the fraud investigations team, ensuring timely handling of fraud alerts and collaboration with payment operations and relationship managers.

The role requires substantial experience in financial crimes investigations, strong data analysis skills, and leadership ability to coach junior investigators within a global team.

Qualifications

• Solid experience in financial crimes investigations, generally at least 5 years.
• 3+ years as Section Manager and Senior Consultant with people management.
• Proficiency in data analysis using fraud detection software.
• Understanding of laws and regulations related to financial crimes.

Responsibilities

• Manage day-to-day operations of the fraud investigations team.
• Provide performance management and career development.
• Escalate and respond to suspected fraud alerts.
• Coordinate with payment operations and account managers.
• Mentor junior investigators to ensure consistency and accuracy.

Skills

Financial crimes analysis

Data analysis

Communication skills

Confidentiality

Cross-functional collaboration

Leadership

Education

Bachelor's degree

Tools

Fraud detection software

Job description

Northern Trust seeks a Fraud Team Lead/Manager for Payments Fraud Investigations in Tempe, AZ. You will oversee daily operations of the fraud investigations team, ensuring timely handling of fraud alerts and collaboration with payment operations and relationship managers.

The role requires substantial experience in financial crimes investigations, strong data analysis skills, and leadership ability to coach junior investigators within a global team.