Director, Patient Support Services

Scorpion Therapeutics; Princeton (NJ); On-site; USD 150,000 - 230,000; Full time

Job summary

Scorpion Therapeutics seeks a Director of Patient Support Services to oversee the uro-oncology hub and patient programs. The role emphasizes optimizing access, buy-and-bill operations, and complex reimbursement workflows to ensure patient affordability.

Leadership responsibilities include coordinating KPIs, vendor management, data integration, and cross-functional collaboration. Occasional travel and a primarily operational focus are noted.

Qualifications

• BA/BS required, MBA preferred; 10+ years in pharma or related fields with strong performance.
• Experience in complex reimbursement, medical benefit processes, and patient access programs.

Responsibilities

• Managing daily operations, optimizing buy-and-bill processes, prior authorization workflows, and patient assistance programs to enhance access and affordability.
• Vendor management, KPI tracking, data integration, reporting, and collaboration with cross-functional teams to improve provider onboarding, patient access tools, and organizational training.
• Ensures compliance with pharmacovigilance and audit readiness.

Skills

Leadership

Strategic communication

Analytical capabilities

Stakeholder engagement

Education

Bachelor's degree

MBA

Job description

Role

Role: Director of Patient Support Services overseeing UroGen's uro-oncology hub and patient programs.

Responsibilities

• Managing daily operations, optimizing buy-and-bill processes, prior authorization workflows, and patient assistance programs to enhance access and affordability.
• Vendor management, KPI tracking, data integration, reporting, and collaboration with cross-functional teams to improve provider onboarding, patient access tools, and organizational training.
• Ensures compliance with pharmacovigilance and audit readiness.

Qualifications

• BA/BS required, MBA preferred; 10+ years in pharma or related fields with strong performance, experience in complex reimbursement, medical benefit processes, and patient access programs.

Skills

• Strategic communication, leadership, analytical capabilities, and stakeholder engagement.

Other Details

• High-value specifics: focus on uro-oncology, buy-and-bill, complex claims, prior authorization, and pharma compliance. Work setup: primarily operational with occasional travel.