Director, Patient Support Strategy & Operations (Hybrid)

Scorpion Therapeutics; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Scorpion Therapeutics is seeking a Director of Patient Support Strategy & Operations to design and scale access programs for upcoming and ongoing launches. You will lead Patient Access Hub services, affordability programs, and provider pathways while aligning with commercial and medical teams.

This remote role expects 25-30% travel, oversees day-to-day operations and vendor relations, and requires a BS/BA with 10+ years in pharma/biotech patient support, reimbursement, or specialty pharmacy.

Qualifications

• BS/BA degree with 10+ years in pharma/biotech patient support, access, reimbursement, or specialty pharmacy.
• Experience launching and managing hybrid hub models and affordability programs.
• Vendor management experience; specialty/rare disease therapeutics preferred.

Responsibilities

• Design patient support initiatives such as Patient Access Hub services, affordability programs, and provider support pathways.
• Manage day-to-day operations and vendor relations.
• Drive continuous improvement through data-driven performance metrics.

Skills

Reimbursement expertise

HUB operations

Compliance regulations

Payer systems (US)

Stakeholder management

Data analytics

Communication skills

Education

BS/BA

Job description

Role

Director of Patient Support Strategy & Operations responsible for developing and scaling patient access and support programs for upcoming and ongoing product launches.

Core Responsibilities

Core responsibilities include designing patient support initiatives such as Patient Access Hub services, affordability programs, and provider support pathways; managing day-to-day operations and vendor relations; and driving continuous improvement through data-driven performance metrics.

Ensures compliance with regulatory and legal standards, and collaborates cross-functionally with Commercial, Medical, Legal, Compliance, and other teams to align access strategies with business goals.

Qualifications

Qualifications: BS/BA with 10+ years of experience in pharmaceutical/biotech patient support, access, reimbursement, or specialty pharmacy; proven ability to launch and manage hybrid hub models and affordability programs; experience with vendor management and specialty/rare disease therapeutics preferred.

Skills

Skills: deep expertise in reimbursement, HUB operations, and compliance regulations; strong knowledge of U.S. payer systems (Medicare, Medicaid, Commercial); stakeholder management, data analytics, and excellent communication skills required.

High Value

HighValue: focus on rare or specialty neurodegenerative diseases, product launch and lifecycle management, extensive cross-functional collaboration, and 25-30% travel.

Work Setup

WorkSetup: remote with significant travel expectations.