Director, Patient Experience — Oncology GU Leader

Johnson & Johnson Co.; Hopewell Township (NJ); On-site; USD 150,000 - 259,000; Full time

Job summary

Johnson & Johnson is seeking a Director, Patient Experience, Oncology GU to lead patient experience strategy for the prostate and bladder cancer brands (ERLEADA, INLEXZO) from Horsham, PA or Titusville, NJ. You will own end-to-end patient experience, including access, onboarding, adherence, and persistence, partnering with brand teams and cross-functional partners.

The role requires strong leadership in a matrix organization, a healthcare marketing background with oncology exposure, and a

Qualifications

• Bachelor’s degree required; MBA preferred.
• 7+ years healthcare business experience, with 5+ years in marketing.
• Experience leading a team in a matrixed organization.
• Experience in patient experience, healthcare marketing, oncology preferred.
• Strong communication, relationship-building, and cross-functional leadership.

Responsibilities

• Lead end-to-end patient experience strategy for the prostate and bladder brands.
• Translate insights into prioritized Px solutions and field execution.
• Define KPIs and budget for access, fulfillment, onboarding, engagement and persistence.
• Collaborate with brand teams and cross-functional partners.

Skills

P&L management

Strategy development

Leadership in matrix orgs

Patient Experience / healthcare маркет

Cross-functional collaboration

Education

Bachelor’s degree

MBA or related advanced degree preferred

Job description

Johnson & Johnson is seeking a Director, Patient Experience, Oncology GU to lead patient experience strategy for the prostate and bladder cancer brands (ERLEADA, INLEXZO) from Horsham, PA or Titusville, NJ. You will own end-to-end patient experience, including access, onboarding, adherence, and persistence, partnering with brand teams and cross-functional partners.

The role requires strong leadership in a matrix organization, a healthcare marketing background with oncology exposure, and a