Strategic Director, Patient Experience — Oncology GU

Johnson & Johnson Co.; Titusville (NJ); On-site; USD 150,000 - 259,000; Full time

Benefits offered by this job

Pension plan

401(k) plan

Vacation time

Job summary

Johnson & Johnson seeks a Director of Patient Experience for Oncology GU, based in Horsham, PA or Titusville, NJ. You will own end-to-end patient experience strategy across prostate and bladder brands, coordinating access, initiation, onboarding and adherence with cross-functional teams.

You’ll develop KPIs, partner with brand teams, and lead launch strategies to deliver patient-centric solutions in a matrixed environment. A minimum of 7 years in healthcare marketing is required.

Qualifications

• Bachelor's degree required; MBA preferred.
• 7+ years healthcare business experience, with 5+ years in marketing.
• 2 years leading a team of direct reports.

Responsibilities

• Coach, develop and motivate direct reports.
• Lead end-to-end Patient Experience strategy for GU oncology brands.
• Define KPIs and measure performance across access, onboarding, engagement and persistence.
• Partner with brand teams to translate insights into solutions.
• Lead launches for new indications in prostate and bladder.

Skills

Brand Positioning

Collaborative Selling

Commercial Awareness

Content Marketing

Cross-Functional Collaboration

Customer Intelligence

Data Analysis

Developing Others

Digital Marketing Platforms

Execution Focus

Financial Analysis

Financial Competence

Inclusive Leadership

Industry Analysis

Innovation

Leadership

Operations Management

Performance Measurement

Sales Promotions

Succession Planning

Education

Bachelor's degree

MBA or related advanced degree

Job description

Johnson & Johnson seeks a Director of Patient Experience for Oncology GU, based in Horsham, PA or Titusville, NJ. You will own end-to-end patient experience strategy across prostate and bladder brands, coordinating access, initiation, onboarding and adherence with cross-functional teams.

You’ll develop KPIs, partner with brand teams, and lead launch strategies to deliver patient-centric solutions in a matrixed environment. A minimum of 7 years in healthcare marketing is required.