Director, Patient Care Services - Operations

Sentara Health; Williamsburg (VA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Adoption assistance

PTO and sick leave

Parental leave

Disability insurance

Life Insurance

401k match

Tuition assistance

Student debt payoff

Pet insurance

Legal resources plan

Job summary

Sentara Williamsburg Regional Medical Center is seeking a Director of Patient Care Services. The role will lead high-performance teams, directing operations, quality and customer service across assigned departments and product lines.

The organization serves Williamsburg, VA with advanced facilities and Magnet recognition, offering comprehensive patient care and a supportive work environment for clinical leadership.

Qualifications

• Masters degree required.
• 5+ years of related experience in acute care, operations or leadership.
• Experience leading high-performance teams.

Responsibilities

• Lead, direct and manage high-performance teams with accountability for operations, quality and customer service.
• Oversee departments and product lines to ensure successful delivery of care.
• Collaborate with executive leadership to align strategic goals with patient care delivery.

Skills

Leadership

Operations management

Healthcare administration

People management

Education

Master's Degree

Job description

City/State

Williamsburg, VA

Work Shift

First (Days)

Overview:

Overview

The Director of Patient Care Services leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines.

Sentara Williamsburg Regional Medical Center is a 145-bed facility featuring the latest healthcare technologies, serving Williamsburg and the surrounding community. The hospital is a Certified Primary Stroke Center and STEMI Center and offers a full range of medical care from emergency heart catheterization to all-inclusive maternity care where patients may stay in one room, as well as a Gold Level Geriatric ER. Sentara Williamsburg Regional Medical Center provides advanced imaging and "smart" operating rooms. The hospital has achieved Magnet® recognition, the nation’s high honor for excellence in nursing. It is one of the few hospitals in the nation that has achieved a consecutive Leapfrog A safety rating.

Education

Masters Level Degree (Required)

Experience

5 years minimum of related experience:

• Acute care experience
• Operations experience
• Leadership experience

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Williamsburg Regional Medical Center , a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center.

The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and "smart" operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet® recognition, the nation’s highest honor for excellence in nursing. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and pride its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.