Director, Patient Ambassador Programs

ruderfinn; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Ruder Finn is seeking a Director, Patient Engagement to lead the rf.voices team, managing day-to-day planning and delivery of patient ambassador programs for pharmaceutical and healthcare clients. The role involves collaborating with clients, patients, caregivers and cross-functional agency teams to translate approved strategies into authentic, compliant and measurable engagement programs.

The Director will oversee ambassador programs across the lifecycle and help prepare patients and caregivers

Responsibilities

• Execute approved patient ambassador program strategies and translate them into detailed workplans, timelines and deliverables.
• Document program audiences, ambassador eligibility criteria, participant roles, and engagement channels and activation models.
• Contribute to recommendations regarding branded, unbranded or blended approaches based on program objectives, patient needs and regulatory considerations.
• Build and maintain detailed activation plans across live, virtual, digital, social and peer-to-peer channels.
• Incorporate approved disease-state information, patient-journey insights, health literacy principles and audience considerations into materials and activities.
• Manage timelines, deliverables, and status reports; track KPIs and compile information for program reporting.
• Monitor execution, ambassador feedback and audience response; flag concerns and propose tactical adjustments for leadership review.

Job description

Ruder Finn is seeking a Director, Patient Engagement to lead the rf.voices team, managing day-to-day planning and delivery of patient ambassador programs for pharmaceutical and healthcare clients. The role involves collaborating with clients, patients, caregivers and cross-functional agency teams to translate approved strategies into authentic, compliant and measurable engagement programs.

The Director will oversee ambassador programs across the lifecycle and help prepare patients and caregivers