Director, Passenger Mobility Risk & Accessibility

Menzies Aviation; Grapevine (TX); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Ultipro seeks a Director of Passenger Mobility Risk to lead strategies reducing wheelchair- and accessibility-related incidents, cutting litigation exposure, and improving safety across the Americas. You will collaborate with Operations, Legal, HR, and airline partners to drive risk reduction and measurable improvements in claims and service delivery.

The role combines risk management, regulatory compliance, analytics, and training to establish industry-leading practices protecting passengers,

Formación

• Bachelor's degree in aviation management or related field is required.
• Strong leadership experience across aviation or airport services is required.
• Experience with risk management, safety, and regulatory compliance is essential.
• Ability to travel extensively throughout the Americas is required.
• Excellent written and verbal communication skills at executive level.

Responsabilidades

• Develop and execute the Americas strategy for reducing wheelchair, accessibility, and passenger mobility-related risks.
• Identify emerging risks and implement mitigation strategies to reduce incident frequency and severity.
• Establish governance frameworks, standards, policies, and controls for safe passenger assistance operations.
• Lead risk assessments, audits, and continuous improvement initiatives across regions.
• Present performance updates to executive leadership and key stakeholders.

Conocimientos

Leadership

Executive communication

Analytics

Risk management

Regulatory compliance

Problem-solving

Travel readiness

Educación

Bachelor's degree in aviation management

Descripción del empleo

Ultipro seeks a Director of Passenger Mobility Risk to lead strategies reducing wheelchair- and accessibility-related incidents, cutting litigation exposure, and improving safety across the Americas. You will collaborate with Operations, Legal, HR, and airline partners to drive risk reduction and measurable improvements in claims and service delivery.

The role combines risk management, regulatory compliance, analytics, and training to establish industry-leading practices protecting passengers,