Director, Partner Operations (Remote - Healthcare)

Habitat Health; Los Angeles (CA); Remote; USD 159,000 - 186,000; Full time

Benefits offered by this job

medical, dental, and vision insurance

paid parental leave

short- and long-term disability

life insurance

flexible spending accounts

401(k) with match

paid time off

company paid holidays

Job summary

Habitat Health in California seeks a Director, Partner Operations to drive pre-launch partner workstreams and mature partner-facing operations across Kaiser and other centers. You will collaborate with clinical teams and executives to define strategies, create scalable processes, and ensure high-quality care delivery.

This role requires strategic leadership, strong communication with senior stakeholders, and the ability to navigate ambiguity while delivering measurable improvements.

Qualifications

• 6–10+ years in healthcare operations, partnerships, strategy, and consulting.
• Experience in startup organizations.
• Willingness to get in the weeds to bring structure to unclear problems and drive outcomes.
• Experience leading cross-functional work from problem definition through implementation.
• Excellent written and verbal communication, including influencing senior audiences.
• Reside in California and travel up to 25%.

Responsibilities

• Develop and manage our Kaiser partner relationship across all levels, from day-to-day operations to senior executives.
• Strengthen partner-facing workflows and tools to improve care delivery, patient experience, and market performance.
• Problem solve operational, partner-facing issues; derive systems-level insights and deploy systematic solutions.
• Build a scalable partnership management structure that supports new center launches and adapts across partner archetypes and markets.
• Adapt Habitat’s operations to support expansion into new markets and local partner needs.
• Deliver executive updates to Habitat and partner leadership, linking internal initiatives to external commitments.
• Support broader strategic initiatives across the enterprise, particularly where they impact partnerships.

Skills

Healthcare operations

Partnership management

Strategy development

Startup experience

Cross-functional leadership

Communication skills

Ambiguity navigation

Data-driven decisions

Job description

Habitat Health in California seeks a Director, Partner Operations to drive pre-launch partner workstreams and mature partner-facing operations across Kaiser and other centers. You will collaborate with clinical teams and executives to define strategies, create scalable processes, and ensure high-quality care delivery.

This role requires strategic leadership, strong communication with senior stakeholders, and the ability to navigate ambiguity while delivering measurable improvements.