Director of Strategic Partner Operations & Growth

Habitat Health; San Francisco (CA); Hybrid; USD 159,000 - 186,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

Disability Insurance

Life Insurance

Flexible Spending Accounts

401(k) Match

Paid Time Off

Company Holidays

Job summary

Habitat Health, in California, seeks a Director of Partner Operations to drive pre-launch partner workstreams, mature partner-facing operations, and nurture relationships from frontline clinical teams to executives. This role requires strategic leadership with strong communication and judgment to navigate ambiguity.

The successful candidate will manage Kaiser partnerships, enhance workflows, and scale operations for new centers, while traveling up to 25% as needed.

Qualifications

• 6–10+ years of experience in healthcare industry, focused on operations, partnerships, strategy, and consulting.
• Experience in startup organization.
• Desire to be in operations and ability to work in the weeds to bring structure and drive outcomes.
• Experience leading complex, cross-functional work from problem definition through implementation.
• Excellent written and verbal communication skills, including presenting to senior audiences.
• Aligns with our purpose and values, and lives them daily.
• Thrives in a fast-paced, evolving environment with ambiguity and continuous improvement.
• Strong learning mindset, openness to feedback and data-driven decisions.
• Acts with integrity and ownership, delivering results.
• Resides in California
• Willingness to travel up to 25%

Responsibilities

• Develop and manage our Kaiser partner relationship across all levels, from day-to-day operations to senior executives.
• Strengthen partner-facing workflows and tools to improve care delivery, patient experience, and market performance.
• Problem solve operational, partner-facing issues; derive systems-level insights and deploy solutions.
• Build a scalable partnership management structure that supports new center launches and adapts across markets.
• Adapt Habitat’s operations to support expansion into new markets and local partner needs.
• Deliver executive updates to Habitat and partner leadership, connecting internal initiatives to external commitments.
• Support broader strategic initiatives across the enterprise, particularly where they impact partnerships.

Skills

Healthcare Operations

Partnerships

Strategy

Cross-functional

Job description

Habitat Health, in California, seeks a Director of Partner Operations to drive pre-launch partner workstreams, mature partner-facing operations, and nurture relationships from frontline clinical teams to executives. This role requires strategic leadership with strong communication and judgment to navigate ambiguity.

The successful candidate will manage Kaiser partnerships, enhance workflows, and scale operations for new centers, while traveling up to 25% as needed.