Director, Partner Operations

Habitat Health; Los Angeles (CA); À distance; USD 159 000 - 186 000; Plein temps

Avantages offerts par ce poste

medical, dental, and vision insurance

paid parental leave

short- and long-term disability

life insurance

flexible spending accounts

401(k) with match

paid time off

company paid holidays

Résumé du poste

Habitat Health in California seeks a Director, Partner Operations to drive pre-launch partner workstreams and mature partner-facing operations across Kaiser and other centers. You will collaborate with clinical teams and executives to define strategies, create scalable processes, and ensure high-quality care delivery.

This role requires strategic leadership, strong communication with senior stakeholders, and the ability to navigate ambiguity while delivering measurable improvements.

Qualifications

• 6–10+ years in healthcare operations, partnerships, strategy, and consulting.
• Experience in startup organizations.
• Willingness to get in the weeds to bring structure to unclear problems and drive outcomes.
• Experience leading cross-functional work from problem definition through implementation.
• Excellent written and verbal communication, including influencing senior audiences.
• Reside in California and travel up to 25%.

Responsabilités

• Develop and manage our Kaiser partner relationship across all levels, from day-to-day operations to senior executives.
• Strengthen partner-facing workflows and tools to improve care delivery, patient experience, and market performance.
• Problem solve operational, partner-facing issues; derive systems-level insights and deploy systematic solutions.
• Build a scalable partnership management structure that supports new center launches and adapts across partner archetypes and markets.
• Adapt Habitat’s operations to support expansion into new markets and local partner needs.
• Deliver executive updates to Habitat and partner leadership, linking internal initiatives to external commitments.
• Support broader strategic initiatives across the enterprise, particularly where they impact partnerships.

Connaissances

Healthcare operations

Partnership management

Strategy development

Startup experience

Cross-functional leadership

Communication skills

Ambiguity navigation

Data-driven decisions

Description du poste

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures.

We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Location

Candidates must reside in California, Bay Area or Greater Los Angeles preferred, and willing to travel up to 25%.

Role Scope

The Director, Partner Operations is a high-impact, cross-functional role at the core of Habitat’s thesis and operating model. This leader will facilitate pre-launch partner workstreams for new centers, mature our partner-facing operations, and nurture partner relationships from front line clinical teams to executives. We are looking for a strategic, dynamic leader who can drive deep operational execution and vision-setting with senior stakeholders – an individual with strong communication skills, sound judgment applied to ambiguous operational problems, and a track record of success across cross-cutting priorities and complex organizational dynamics.

Core Responsibilities & Expectations for the Role

• Develop and manage our Kaiser partner relationship across all levels, from day-to-day operations to senior executives
• Strengthen partner-facing workflows and tools to improve care delivery, patient experience, and market performance
• Problem solve operational, partner-facing issues; derive systems-level insights, and design and deploy systematic solutions.
• Build a scalable partnership management structure that supports new center launches and adapts across partner archetypes and markets.
• Adapt Habitat’s operations to support expansion into new markets and local partner needs.
• Deliver executive updates to Habitat and partner leadership, connecting internal initiatives to external commitments.
• Support broader strategic initiatives across the enterprise, particularly where they impact partnerships.

Required Qualifications

• 6–10+ years of experience in healthcare industry, focused on operations, partnerships, strategy, and consulting
• Experience in startup organization
• A genuine desire to be in operations, and a willingness to get in the weeds to bring structure to unclear problems, make practical tradeoffs, and drive outcomes across teams.
• Experience leading complex, cross-functional work from problem definition through implementation
• Excellent written and verbal communication skills, including comfort presenting to and influencing senior audiences.
• Aligns with our purpose and our values, and is excited about living those out in daily practice.
• Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement.
• Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
• Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.
• Reside in California
• Willingness to travel up to 25%

Nice to have

• Value based care and/or health care delivery experience

Compensation

The anticipated base salary range for this position is $159,000 – $186,000.

This position is also eligible for a target annual bonus of 15% and may be eligible for additional incentive compensation, as applicable. The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

• medical, dental, and vision insurance
• paid parental leave, short- and long-term disability coverage
• life insurance
• flexible spending accounts
• a 401(k) savings plan that includes a match
• paid time off
• company paid holidays

At-Will Employment

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment. Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company. Because this is a remote position, employment will be governed by the laws applicable to the employee’s work location, and applicable legal requirements will be followed.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction. Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law. As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [e-mail].

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.