Director, Own Brands & Growth Operations

uscareers2-asm; San Bernardino (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Full-Time Benefits (Medical, Dental, V

401(k) with company match

Training and Career Development

Generous Paid Time-Off

Job summary

The Company, a leading North American sales and marketing agency, seeks a Director of Operations to execute overall operational strategy, oversee the Business Unit P&L, and drive accountability of back-office teams in support of the Business Unit.

The Director will lead budgeting, forecasting, performance management, and process development, ensuring alignment between operations and business goals for scalable, profitable growth across clients.

Qualifications

• Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred
• 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
• Previous experience managing 10+ direct reports; ability to manage and develop a team of 10 or more employees
• Experience working with major retail chains, and/or experience in consumer packaged goods industry
• Excellent strategic thinking and process development skills
• Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment

Responsibilities

• Research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division.
• Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline. Establish asset management capabilities within teams.
• Build processes and infrastructure to enable scalable, measurable and profitable growth.
• Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.
• Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.

Skills

P&L management

Budgeting

Forecasting

Team management

Strategic thinking

Process development

Stakeholder communication

Education

Bachelor's Degree or equivalent

MBA preferred

Job description

The Company, a leading North American sales and marketing agency, seeks a Director of Operations to execute overall operational strategy, oversee the Business Unit P&L, and drive accountability of back-office teams in support of the Business Unit.

The Director will lead budgeting, forecasting, performance management, and process development, ensuring alignment between operations and business goals for scalable, profitable growth across clients.