Director, Organizational Operations & Tech Enablement

WorkMoney; United States; Remote; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance—

Five weeks of paid vacation

Educational assistance

Remote work stipends

Cell/internet stipend

Job summary

WorkMoney, Inc. seeks a Director of Organizational Operations to connect people, processes, and technology, delivering scalable systems and sustainable operations. Reporting to the SVP, Administration, this role blends strategic leadership with hands-on execution to reduce complexity and raise organizational effectiveness.

The role drives governance across systems and platforms, leads vendor management, and shapes AI adoption alongside senior leadership. Remote-friendly with <10% travel, it starts with a rolling basis.

Qualifications

• 6+ years of progressively responsible experience in administrative operations, business operations, organizational operations, or related functions.
• Experience developing, managing, and improving operational systems, processes, and workflows.
• Strong technology fluency with diverse digital platforms and organizational tools.
• Experience with technology governance, access management, contractor lifecycle processes, or information management.
• Experience identifying opportunities for automation, AI adoption, or technology-enabled process improvements.
• Strong project management and organizational skills for leading cross-functional initiatives.

Responsibilities

• Lead development and improvement of administrative systems, workflows, and processes to support scalability.
• Oversee governance for documents, records, information accessibility and administrative policies.
• Manage contractor lifecycle, onboarding, offboarding, and access in partnership with teams.
• Ensure clear ownership and documentation of processes and internal information systems.
• Identify gaps and risks and implement practical improvements for consistency and coordination.
• Oversee intranet governance and internal communications infrastructure.

Skills

Operational systems

Automation adoption

Project management

Vendor management

Cross-functional collaboration

Communication

AI governance

Executive support workflows

Data ownership & reporting

Culture steward

Job description

WorkMoney, Inc. seeks a Director of Organizational Operations to connect people, processes, and technology, delivering scalable systems and sustainable operations. Reporting to the SVP, Administration, this role blends strategic leadership with hands-on execution to reduce complexity and raise organizational effectiveness.

The role drives governance across systems and platforms, leads vendor management, and shapes AI adoption alongside senior leadership. Remote-friendly with <10% travel, it starts with a rolling basis.