Director, Operational Resilience & Enterprise Continuity

Voya Financial, Inc.; Atlanta (GA); Hybrid; USD 137,000 - 169,000; Full time

Benefits offered by this job

Health, dental, vision and life

401(k) with matching

Tuition reimbursement

Paid time off

Volunteer time

Job summary

Voya Financial, Inc. is seeking a Director of Operational Resilience to lead the enterprise-wide resilience program.

You will implement and mature a comprehensive framework, coordinating across business, technology, risk, compliance, cybersecurity, and vendor management teams to ensure critical services endure disruptions. The role requires building executive sponsorship, aligning stakeholders, and driving change management to embed resilience by 2028.

Qualifications

• Education: Bachelor's degree or equivalent.
• 8+ years in risk/operational resilience, business continuity or related fields.
• Experience leading cross-functional programs and working with executive leadership.

Responsibilities

• Lead and mature the Operational Resilience Framework across the enterprise.
• Develop a multi-year roadmap to embed resilience organization-wide.
• Establish governance, procedures, standards and metrics; monitor maturity and drive improvements.

Skills

Executive presence

Stakeholder management

Strategic thinking

Problem solving

Change management

Education

Bachelor's degree in Business, Risk Management, IT, Finance, Operations

Job description

Voya Financial, Inc. is seeking a Director of Operational Resilience to lead the enterprise-wide resilience program.

You will implement and mature a comprehensive framework, coordinating across business, technology, risk, compliance, cybersecurity, and vendor management teams to ensure critical services endure disruptions. The role requires building executive sponsorship, aligning stakeholders, and driving change management to embed resilience by 2028.