Director, Omnichannel Client Leadership

Publicis Groupe; Chicago (IL); Hybrid; USD 121,000 - 174,000; Full time

Benefits offered by this job

Paid Family Care

Tuition Assistance

Flexible working arrangements

Work Your World program

Job summary

Publicis Commerce is seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. The role requires deep expertise in brand, shopper marketing, and retail media, with strong client management and growth instincts.

Hybrid work is available for candidates within commutable distance to Chicago. The position leads a team of account professionals, drives annual scopes of work, and manages P&L with a focus on profitability and strategic impact.

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience
• CPG food experience preferred
• Strong business acumen
• Proven team leader with experience managing teams of 2 or more individuals

Responsibilities

• Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce.
• Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
• Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
• Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards.
• Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency.
• Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
• Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Job description

Publicis Commerce is seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. The role requires deep expertise in brand, shopper marketing, and retail media, with strong client management and growth instincts.

Hybrid work is available for candidates within commutable distance to Chicago. The position leads a team of account professionals, drives annual scopes of work, and manages P&L with a focus on profitability and strategic impact.