Director of Third-Party Delivery & Analytics (Remote)

Hawaiian Bros Inc.; Kansas City (MO); Remote; USD 120,000 - 160,000; Full time

Job summary

Hawaiian Bros Island Grill is seeking an Associate Director of Third-Party Delivery to optimize Uber Eats, DoorDash, and Grubhub performance across company and franchise locations. This role leads daily partner engagement and delivers actionable insights to improve profitability.

You will define data needs, connect platform and POS data, and advance AI-assisted reporting to drive decisions. Remote with periodic travel, reporting to the CMO.

Qualifications

• Bachelor's degree or equivalent record.
• 3+ years managing restaurant third-party delivery channels or partnerships for a restaurant company, platform, or agency.
• Hands-on delivery platform operations and marketing experience.
• Strong financial modeling and spreadsheet skills.
• Proven restaurant profit results across multiple locations.
• Demonstrated AI-enabled analytical or reporting improvement with validated outputs.
• Independently leads execution, explains financial trade-offs, adapts to operator priorities, and influences action without authority.

Responsibilities

• Own delivery channel profitability by restaurant and platform; factors include sales, commissions, ads, discounts, refunds, food, and packaging.
• Lead daily partner discussions; challenge recommendations with evidence and pursue better support and funding.
• Audit every agreement against delivered services and run reconciliations with Finance.
• Build the fact base for negotiations with contribution margin, ad spend vs. orders, and pricing effects.
• Deliver weekly restaurant scorecards and monthly leadership reviews with action owners and dates.
• Onboard every new restaurant to all platforms with verified menus, pricing, hours, and integrations.

Skills

Delivery channel management

Financial modeling

Restaurant operations

AI analytics

Leadership

Communication

Education

Bachelor's degree or equivalent

Job description

Hawaiian Bros Island Grill is seeking an Associate Director of Third-Party Delivery to optimize Uber Eats, DoorDash, and Grubhub performance across company and franchise locations. This role leads daily partner engagement and delivers actionable insights to improve profitability.

You will define data needs, connect platform and POS data, and advance AI-assisted reporting to drive decisions. Remote with periodic travel, reporting to the CMO.