Director of Technical Training & Publications

GVW Group; Birmingham (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Benefits: medical, dental, vision, and

401(k) with company match

Paid time off and holidays

High-impact role with ownership

Job summary

Autocar Truck LLC seeks a Manager of Training & Publications to lead development of technical training programs and oversee service documentation across its product portfolio. Location options include Birmingham, AL or Hagerstown, IN, with travel up to 20% for in-person sessions.

The role combines instructional design, technical communications, and publication management to ensure accessible, accurate training for technicians, operators, dealers, and customers, supporting safe operation and

Qualifications

• 5+ years of experience in technical training, instructional design, or related field.
• Experience developing and delivering technical training for adult learners.
• Experience creating and managing technical documentation, service manuals, or technical publications.
• Experience collaborating with engineering teams to develop technical content.
• Experience managing external vendors or publishing partners.

Responsibilities

• Develop, update, and manage digital training programs, webinars, and e-learning content for field service technicians.
• Create and maintain driver and operator training programs.
• Develop training materials for new vehicle platforms, systems, technologies, and product enhancements.
• Deliver live virtual training and webinar sessions to technicians, operators, dealers, and customers.
• Travel up to 20% to conduct in-person training, workshops, field demonstrations, and customer events.
• Evaluate training effectiveness through participant feedback, knowledge assessments, and performance metrics.
• Develop testing and certification programs to validate learning outcomes.
• Maintain training schedules, certification records, and attendance documentation.
• Continuously improve training content and delivery methods using modern instructional design and adult learning principles.
• Manage the lifecycle of service manuals, operator manuals, technical bulletins, and related publications.
• Translate complex technical information into clear, accurate, and user-friendly documentation.
• Review and approve externally developed technical documentation for quality and consistency.
• Oversee publication schedules, version control, document repositories, and distribution processes.

Skills

Tech training

Instructional design

Technical writing

Documentation mgmt

LMS

Project mgmt

Presentation skills

Communication

Simplify complex concepts

Vendor management

Education

Bachelor's degree or equivalent

Tools

LMS software

Job description

Autocar Truck LLC seeks a Manager of Training & Publications to lead development of technical training programs and oversee service documentation across its product portfolio. Location options include Birmingham, AL or Hagerstown, IN, with travel up to 20% for in-person sessions.

The role combines instructional design, technical communications, and publication management to ensure accessible, accurate training for technicians, operators, dealers, and customers, supporting safe operation and