Technical Communications Lead - Heavy Equipment Training

Kirby-Smith Machinery, Inc.; Amarillo (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Above-Average Industry Pay

Comprehensive Benefits Package (incl.

Job summary

Kirby-Smith Machinery, Inc. is seeking a Technical Communications Coordinator to deliver technical training, support technicians, and act as the liaison with equipment manufacturers.

The role emphasizes strong diagnostics, documentation, and field support to minimize downtime and improve service quality. You will contribute to knowledge sharing, prepare technical bulletins, and ensure staff are up-to-date on product technologies across our service network.

Qualifications

• Must have strong communication and interpersonal skills.
• Demonstrated ability to read and interpret technical data and manuals.
• Excellent troubleshooting and problem-solving abilities with attention to detail.

Responsibilities

• Provide advanced technical support to technicians and staff.
• Develop and deliver technical training programs for customers and staff.
• Liaise between the dealership and equipment manufacturers to communicate technical information.

Skills

Communication

Interpersonal skills

Troubleshooting

Technical knowledge

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Kirby-Smith Machinery, Inc. is seeking a Technical Communications Coordinator to deliver technical training, support technicians, and act as the liaison with equipment manufacturers.

The role emphasizes strong diagnostics, documentation, and field support to minimize downtime and improve service quality. You will contribute to knowledge sharing, prepare technical bulletins, and ensure staff are up-to-date on product technologies across our service network.