Director of Technical Enablement for Revenue (Remote)

Bazeta; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Smartsheet in the United States seeks a Director of Revenue Enablement, Technical Skills Enablement, to lead the strategy for Solution Engineers, CSMs, and Professional Services. You will shape the platform and AI enablement program to drive customer outcomes at scale.

You will define outcomes, partner with Product and Engineering, and guide a global team across geographies, delivering just-in-time, proficiency-aware skilling and measurable revenue impact.

Qualifications

• 12+ years of experience in enablement, learning and development, sales or customer-facing operations in a high-growth SaaS or technology company.
• 6+ years leading managers and/or senior individual contributors with a track record of building, developing, and retaining high-performing teams.
• Experience designing hands-on technical learning, certification, and validation programs at scale.
• Ability to translate complex product and architecture concepts for a range of audiences and to partner credibly with Engineering and Product leaders.
• Demonstrated ability to influence and partner with senior and executive stakeholders, including VP and SVP leaders, and to align cross-functional teams without direct authority.

Responsibilities

• Own the technical enablement strategy, hands-on experiences, and reinforcement for customer-facing roles, graduated by role and proficiency.
• Build a technically authoritative enablement capability and scenario-based assessment that keeps pace with a rapidly evolving platform and AI portfolio.
• Lead the technical content capability, and partner with Customer Education and Product for consistency across learning.
• Drive measurable proficiency outcomes tied to revenue and report them to senior leadership.
• Build and lead a high-performing team across geographies with disciplined operating cadence and budget management.

Skills

Executive stakeholder influence

Technical enablement

Content development

Strategic leadership

Cross-functional collaboration

Job description

Smartsheet in the United States seeks a Director of Revenue Enablement, Technical Skills Enablement, to lead the strategy for Solution Engineers, CSMs, and Professional Services. You will shape the platform and AI enablement program to drive customer outcomes at scale.

You will define outcomes, partner with Product and Engineering, and guide a global team across geographies, delivering just-in-time, proficiency-aware skilling and measurable revenue impact.