Director of Talent Development & Operations Learning

Northwestern Mutual; Milwaukee (WI); On-site; USD 160,000 - 240,000; Full time

Job summary

Northwestern Mutual is seeking a senior leader to direct the Operations Learning and Development function, overseeing enterprise compliance, regulatory and product qualification training, and the advisor credentialing program. You will drive talent strategy across field and home office teams, align with leaders, and manage a comprehensive measurement framework to guide investment in development.

You will partner with executives and department heads to build timely learning solutions, balance

Qualifications

• Bachelor’s degree in Business, Education or related field.
• 8–10 years progressively responsible work experience, incl. 5–7 years in business or learning roles.
• Experience leading teams in operations or technology learning."

Responsibilities

• Leads operations learning/training teams with full people-leader responsibilities in a matrixed environment.
• Develops and implements modular blended learning and performance support solutions.
• Establishes KPIs, monitors progress, and informs leadership on investments in employee development.

Skills

Accountability

Change Adaptability

Business Influence

Cross Functional Partnering

Interpersonal Savvy

Learning Agility

Education

Bachelor’s degree in Business/Education or related field

Job description

Northwestern Mutual is seeking a senior leader to direct the Operations Learning and Development function, overseeing enterprise compliance, regulatory and product qualification training, and the advisor credentialing program. You will drive talent strategy across field and home office teams, align with leaders, and manage a comprehensive measurement framework to guide investment in development.

You will partner with executives and department heads to build timely learning solutions, balance