Director of Table Games: Lead Strategy & Guest Experience

210_Mohegan_Pocono Downs Racing, LP; Burrillville (RI); On-site; USD 70,000 - 110,000; Full time

Job summary

Mohegan Pocono Downs Racing, LP is seeking an experienced Table Games Manager to oversee the day-to-day operation of table games, including training, counseling and supervision of team members, and to manage point adjustments, PGCB notifications, and player tournaments on the casino floor.

You will collaborate with the Table Games Manager and Shift Managers on scheduling, enforce PGCB rules, and strive to maintain high morale and exceptional guest service while promoting the approved comp

Qualifications

• Two years experience as a Table Games Manager in a high volume, complex casino environment.
• Experience and knowledge of Blackjack, Baccarat, Roulette, Craps and Poker.
• Knowledge of card counting systems.
• Experience in the budget and planning process.
• Ability to work various shifts and flexible hours.

Responsibilities

• Oversees the day-to-day operation of table games, including training, counseling and supervision.
• Directly responsible for all point adjustments, PGCB notifications and player tournaments.
• Oversees the casino floor including table games and poker.
• Oversees departmental oversight including budget planning, dealer school, amendments, handbooks, training guides, reporting.
• Coordinates scheduling with Table Games Manager and Shift Managers; administers counseling and attendance.
• Enforces PGCB rules; maintains high employee morale built on trust and teamwork.
• Delivers entertaining guest experiences and promotes superior guest service.
• Extends complementary services per approved comp matrix.

Skills

Table Games management

Budgeting

Scheduling

Card counting knowledge

Flexibility

Job description

Mohegan Pocono Downs Racing, LP is seeking an experienced Table Games Manager to oversee the day-to-day operation of table games, including training, counseling and supervision of team members, and to manage point adjustments, PGCB notifications, and player tournaments on the casino floor.

You will collaborate with the Table Games Manager and Shift Managers on scheduling, enforce PGCB rules, and strive to maintain high morale and exceptional guest service while promoting the approved comp