Director of Strategic Energy Accounts & Adoption

S&P Global Inc.; Houston (TX); Presencial; USD 98.000 - 140.000; Jornada completa

Descripción de la vacante

S&P Global Energy is hiring a Director, Relationship Management / Client Development to strengthen strategic customer relationships and orchestrate cross-functional resources to deliver value to Energy and Platts accounts. You will advocate for customers, lead retention and growth, and collaborate with Sales, Product, and Success teams.

The role emphasizes executive relationship management, cross-functional coordination, and data-driven insights to drive adoption of services and renewals across

Formación

• Demonstrated experience in account management, customer success, sales, consulting, or commercial roles.
• Strong understanding of energy, commodities, markets, or related industries with ability to engage stakeholders.
• Experience managing strategic and enterprise accounts and driving retention and growth.

Responsabilidades

• Serve as primary point of contact for the account, owning the overall customer experience with Energy or Platts.
• Drive adoption and expansion of services, surface product development needs, and coordinate across functions.
• Monitor and report on account health, renewals, and opportunities; guide engagement plans across regions.

Conocimientos

Account management

Customer success

Energy markets

Sales / business development

Executive stakeholder engagement

Cross-functional collaboration

Travel readiness

Herramientas

Salesforce

Excel

PowerPoint

Word

Teams

Descripción del empleo

S&P Global Energy is hiring a Director, Relationship Management / Client Development to strengthen strategic customer relationships and orchestrate cross-functional resources to deliver value to Energy and Platts accounts. You will advocate for customers, lead retention and growth, and collaborate with Sales, Product, and Success teams.

The role emphasizes executive relationship management, cross-functional coordination, and data-driven insights to drive adoption of services and renewals across