Director of Solution Development & AI-Driven IT

Horace Mann - Agent Opportunities

United States

Remote

USD 105,000 - 148,000

Full time

14 days+
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Job summary

Horace Mann - Agent Opportunities is seeking a Director Solution Development to lead the software engineering and support team within IT. The role focuses on stability, efficiency, and continuous improvement of digital platforms while balancing business needs.

The candidate should have a strong technical background, deep business understanding, and decisive decision-making to maximize value. Leadership will include driving agentic AI-assisted development and team collaboration.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 6+ years of IT leadership experience in digital operations, support, and system enhancements.
  • Proven ability to prioritize strategically and drive business value.
  • Experience implementing agentic AI development tools and driving adoption.
  • Strong cross-team collaboration and stakeholder communication.
  • Solid understanding of IT service management and software lifecycles.

Responsibilities

  • Strategically prioritize incoming requests by business impact, urgency, and feasibility.
  • Lead, mentor, and empower a high-performing team for support and small enhancements.
  • Establish accountability structures for efficient, high-quality delivery.
  • Foster ownership, problem-solving, and continuous learning across the team.
  • Champion agentic AI adoption to boost productivity and creativity across workflows.

Skills

Strategic prioritization
IT leadership
Technical support
Agentic AI tools
Stakeholder comms
ITSM
Jira/ServiceNow
Cloud platforms
DevOps tooling
Team leadership

Education

Bachelor's degree

Tools

Claude Code
Codex
ServiceNow
Jira
Azure DevOps

Job description

Horace Mann - Agent Opportunities is seeking a Director Solution Development to lead the software engineering and support team within IT. The role focuses on stability, efficiency, and continuous improvement of digital platforms while balancing business needs.

The candidate should have a strong technical background, deep business understanding, and decisive decision-making to maximize value. Leadership will include driving agentic AI-assisted development and team collaboration.

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