Director of AI-Powered Solution Delivery

Horace Mann; Springfield (IL); On-site; USD 105,000 - 148,000; Full time

Job summary

Horace Mann seeks an experienced Director Solution Development to lead the software engineering and support team within IT in Springfield, IL. The role focuses on stability, efficiency, and continuous improvement of digital platforms while guiding agentic AI-assisted development to boost productivity and innovation.

The leader will balance business priorities, articulate trade-offs to stakeholders, and create structured processes for digital system support and enhancements, ensuring strong

Qualifications

• Bachelor’s degree in CS/IT/Business Admin or related field.
• 6+ years IT leadership with focus on digital operations, technical support, and system enhancements.
• Experience implementing agentic AI development tools and driving adoption in engineering workflows.

Responsibilities

• Evaluate and prioritize incoming requests based on business impact, urgency, and technical feasibility.
• Set clear expectations with stakeholders and ensure alignment with organizational goals.
• Communicate trade-offs transparently and advocate for business value.
• Develop a structured prioritization framework for mission-critical support and incremental enhancements.
• Lead, mentor, and empower a high-performing team responsible for support, defect resolution, and small system enhancements.
• Drive cross-team collaboration and accountability while maintaining high quality.

Skills

Leadership

Strategic thinking

Prioritization

Stakeholder management

Cross-team collaboration

Agentic AI adoption

Decision making

Communication

IT leadership

Education

Bachelor’s degree in Computer Science/Information Technology/Business Administration

Tools

ServiceNow

Jira

Azure DevOps

Job description

Horace Mann seeks an experienced Director Solution Development to lead the software engineering and support team within IT in Springfield, IL. The role focuses on stability, efficiency, and continuous improvement of digital platforms while guiding agentic AI-assisted development to boost productivity and innovation.

The leader will balance business priorities, articulate trade-offs to stakeholders, and create structured processes for digital system support and enhancements, ensuring strong