Director of Security Operations: Lead Teams & Risk Programs

Fidelity; United States; On-site; USD 140,000 - 230,000; Full time

Job summary

Fidelity is seeking a Director of Security Operations to lead security teams, protect associates and customers, and drive global security initiatives. The role emphasizes effective communication, risk awareness, and collaboration with site leadership to ensure safety and security across regions.

The director will serve as a brand ambassador for Global Security Operations, maintaining professionalism and outstanding service at the site.

Qualifications

• Bachelor's degree required; advanced degree is a plus.
• 7–10 years in an operational/technical security environment.
• 3–5 years in a people management role.
• EMT or other relevant certifications (CPP, CFE, CBCP) a plus.

Responsibilities

• Leads a team of security representatives and supervisors across locations.
• Manages staffing coverage with cost and overtime awareness.
• Enforces policies on operational risk, physical security, and life safety.
• Builds relationships with business units and external providers to influence security policy.
• Champions training and life safety programs for the site.
• Engages in cross-organizational projects and scales global initiatives.
• Develops regional crisis response plans with site leadership.
• Delivers local awareness programs and supports global security initiatives.
• Reviews regional incident reports and follows up as needed.

Skills

Security principles

Security technology

Project management

Strong presentation skills

Risk & controls

Stakeholder management

Vendor management

Education

Bachelor's degree

Advanced degree a plus

Tools

Security technology

Job description

Fidelity is seeking a Director of Security Operations to lead security teams, protect associates and customers, and drive global security initiatives. The role emphasizes effective communication, risk awareness, and collaboration with site leadership to ensure safety and security across regions.

The director will serve as a brand ambassador for Global Security Operations, maintaining professionalism and outstanding service at the site.