Surveillance Operator - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health & income protection for you and

Employee meals in the dining room

Free parking

Healthcare, financial and time off

Discounts on travel, electronics, and,

Job summary

MGM Resorts International is seeking a Surveillance Operator at National Harbor, MD to safeguard guests, employees, and assets. You will monitor live casino activity, review footage, and document findings to support safe operations.

Ideal candidates are 21+, with a high school diploma or GED, strong math skills, and prior casino surveillance experience preferred. This role offers a path to join a reputable gaming leader and access to the company’s extensive benefits.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED required.
• Strong math skills.
• Previous Casino Surveillance experience preferred.

Responsibilities

• Monitor live activity using surveillance technology to identify suspicious behavior and protect guests, employees, and assets.
• Review video footage, investigate incidents, and document key findings contributing to safety and integrity.
• Stay up-to-date on game rules, regulations, and software; collaborate with teams to support a world-class guest experience.

Skills

Math skills

Education

High School Diploma or GED

Job description

National Harbor, Maryland

THE JOB:

As a Surveillance Operator, you’ll be part of a high-impact team that works behind the scenes to protect the heart of the casino. You’ll collaborate with partner departments to ensure a safe, fair, and secure environment—empowering both employees and guests to enjoy an exceptional gaming experience while upholding the highest standards of integrity and compliance.

THE DAY-TO-DAY:

• Be the eyes of the casino by using advanced surveillance technology to monitor live activity, identify suspicious behavior, and help protect guests, employees, and assets.
• Step into action behind the scenes—review video footage, investigate incidents, and document key findings that contribute to the safety and integrity of casino operations.
• Stay sharp and in the know by mastering game rules, regulations, and cutting-edge software while collaborating with teams across the property to support a world-class guest experience.

THE IDEAL CANDIDATE:

• At least 21 years of age
• High School Diploma or GED
• Strong math skills
• Previous Casino Surveillance experience (preferred)

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:

$27.56

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.