Director of School Nutrition & Dining Operations

ARAMARK; Scranton (Lackawanna County); On-site; USD 90,000 - 115,000; Full time

Job summary

Aramark is seeking a Food Service Director to lead and develop dining operations for education clients in the United States. You will oversee production, distribution and service, driving safety, quality and customer satisfaction across multiple sites.

The role requires strong leadership, budget oversight and the ability to coordinate with client management to meet program goals and labor targets. On-site work with a focus on operational excellence is expected.

Qualifications

• 4+ years of experience in food service management.
• 1-3 years in a management role.
• Bachelor's degree or equivalent experience.
• Strong communication skills.
• Develop and maintain effective client rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to work with other departments to provide a unified food service experience.
• Occasional lifting, carrying, pushing and pulling up to 50 lb.
• Ability to stand for extended periods.

Responsibilities

• Lead, mentor, engage and develop teams to maximize contributions, including recruiting, assessing, training, coaching and managing performance.
• Ensure food services connect to the Executional Framework.
• Coach employees by creating a shared understanding of goals and execution.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate progress effectively.
• Adopt Aramark processes and systems; build revenue and manage budgets, including cost controls.
• Achieve food and labor targets and maintain cost control within budgetary guidelines.
• Direct and oversee operations related to production, distribution and food service.
• Maintain a safe and healthy environment; comply with applicable policies and regulations.
• Establish systems for ordering, receiving, storing, preparing and serving food; menu planning and development.
• Develop operational forecasts and explain variances; handle components accounting.
• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labor management and training.
• Recruit, hire, develop and retain front line team; conduct periodic inventory; maintain records per standards.
• Interact with Client Management and maintain client relations; participate in sales process as needed.

Skills

Leadership

Communication

Customer service

Team management

Safety & sanitation

Client relations

Operations management

Budgeting

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Food Service Director to lead and develop dining operations for education clients in the United States. You will oversee production, distribution and service, driving safety, quality and customer satisfaction across multiple sites.

The role requires strong leadership, budget oversight and the ability to coordinate with client management to meet program goals and labor targets. On-site work with a focus on operational excellence is expected.