Food Service Director - Lead Dining Ops & Team Growth

Aramark; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark is seeking a Food Service Director to lead dining operations, drive customer satisfaction, and manage budgets. This role emphasizes team leadership, process adherence, and delivering high-quality food service aligned with client goals.

Responsibilities span leadership, client communication, financial performance, productivity and compliance—ensuring safe operations and strong partnerships with clients.

Qualifications

• Requires at least 4 years of experience.
• Requires at least 1-3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor's degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Identify client needs and effectively communicate operational progress
• Adopt Aramark process and systems; build revenue and manage budget, including cost controls regarding food, beverage and labor
• Create value through efficient operations, appropriate cost controls and profit management
• Maintain a safe and healthy environment for clients, customers and employees
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances. Responsible for components accounting functions.

Skills

Strong communication skills

Customer service

Client rapport

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Food Service Director to lead dining operations, drive customer satisfaction, and manage budgets. This role emphasizes team leadership, process adherence, and delivering high-quality food service aligned with client goals.

Responsibilities span leadership, client communication, financial performance, productivity and compliance—ensuring safe operations and strong partnerships with clients.