Director of Salesforce Product Strategy & AI Innovation

Kforce Inc; Phoenix (AZ); Hybrid; USD 170,000 - 250,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

HSA

FSA

401(k)

Life, disability & ADD insurance

Paid time off for salaried employees

Paid time off for hourly employees (S.

Salaried employees PTO policy

Paid sick leave for Service Contract A

Job summary

Kforce Inc. is seeking a Director of Product Management - Salesforce in a hybrid capacity. You will own the vision, strategy, and roadmap for an enterprise Salesforce ecosystem, aligning stakeholders and technology teams to deliver measurable business outcomes.

This leadership role emphasizes governance, adoption metrics, and continued maturity across Salesforce platforms. You will mentor Product Owners, drive prioritization, and collaborate with security, compliance, risk, and operations teams

Qualifications

• 5+ years leading Product Owners within Salesforce environments.
• Experience leading strategy, roadmaps, prioritization, stakeholder engagement, adoption and measurable business outcomes for enterprise platforms.
• Proven ability to define and manage OKRs, KPIs, adoption metrics, value realization and risk management initiatives.
• Experience collaborating with Salesforce architects, administrators, developers, and integration teams.
• Strong understanding of product governance, operating models, service design, and full product lifecycle management.
• Experience delivering AI-enabled products, workflow automation, intelligent routing, decision support tools, and conversational experiences.
• Working knowledge of generative AI, case summarization, knowledge recommendations, automated assistance, and agentic workflows.
• Exceptional executive communication, strategic planning, and stakeholder management skills.
• Ability to influence cross-functional teams across engineering, architecture, security, compliance, and business organizations.
• Advanced experience using Azure DevOps for backlog management, reporting, dashboards, prioritization, and work tracking.
• FINRA Series 99 and/or Series 7 license preferred, or willingness and ability to obtain required licensing within the first 12 months of employment.

Responsibilities

• Lead vision, strategy, roadmap, and business outcomes for an enterprise Salesforce ecosystem.
• Partner with engineering, architecture, security, compliance, risk, operations, and business teams to deliver scalable solutions.
• Champion AI and automation initiatives leveraging Salesforce capabilities to streamline processes and improve productivity.
• Establish governance, roadmap reviews, release communications, and continuous improvement processes.
• Provide leadership and mentorship to Product Owners to advance best practices and outcomes.
• Hybrid work model support and cross-functional collaboration across the organization.

Skills

Stakeholder management

Executive communication

Strategic planning

Leadership

Education

Bachelor's degree or equivalent

Tools

Salesforce

Azure DevOps

Job description

Kforce Inc. is seeking a Director of Product Management - Salesforce in a hybrid capacity. You will own the vision, strategy, and roadmap for an enterprise Salesforce ecosystem, aligning stakeholders and technology teams to deliver measurable business outcomes.

This leadership role emphasizes governance, adoption metrics, and continued maturity across Salesforce platforms. You will mentor Product Owners, drive prioritization, and collaborate with security, compliance, risk, and operations teams