Director Of Sales Operations Real Estate

EmpowerHome Team - Richmond; Richmond (VA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) matching

Generous PTO

Job summary

EmpowerHome Team - Richmond in Richmond, VA seeks a Director of Sales Operations to lead the sales operations team, onboard and coach agents, and drive strategic plans for growth. You’ll work in person, fostering a culture of growth, excellence, and accountability while aligning operations with company goals.

Competitive benefits accompany a strong compensation package. The role emphasizes operational leadership, coaching talent, and ensuring high performance across the client service system

Qualifications

• Licensed Real Estate Agent
• 3+ years in sales/operations leadership in real estate or related fields
• Experience coaching sales professionals and onboarding agents

Responsibilities

• Lead and inspire the sales operations team to meet and exceed targets.
• Develop and implement strategic sales plans aligned with business goals.
• Oversee onboarding for new agents and ensure readiness from day one.
• Collaborate with cross-functional teams to streamline operations and improve client experience.
• Analyze sales data and market trends to identify opportunities for improvement.
• Coach and mentor agents with actionable feedback.
• Ensure compliance with industry regulations and company policies.

Skills

Leadership

Coaching

Strategic planning

Data analysis

Customer service

Communication

Problem solving

Education

Licensed Real Estate Agent

Tools

Real estate CRMs

MLS

MS Office

G Suite

Job description

As the Director of Sales Operations at EmpowerHome Team, you'll play a pivotal role in driving our mission forward. You'll be the operational leader, ensuring seamless business execution and nurturing agent performance. Your responsibilities include onboarding and coaching agents through our proven client service system. We're looking for someone with strong leadership skills, operational expertise, and a passion for achieving results. You'll be working in person, leading by example, and fostering a culture of growth and excellence. At EmpowerHome, we believe that success in real estate starts with the right support. We offer competitive pay, healthcare, dental, and vision benefits, a matching 401(k), and generous PTO. Our commitment to diversity and innovation sets us apart, and we provide ample opportunities for professional development. Join us, and you'll be part of a supportive team that's dedicated to helping you grow your career and achieve more.

Compensation: $55,000 - $65,000 per year, with bonus potential: $10,000-$20,000 in the first year, $20,000+ after the first full year.

Responsibilities

• Lead and inspire the sales operations team to achieve and exceed performance targets, fostering a culture of excellence and accountability.
• Develop and implement strategic sales plans that align with our business goals, ensuring sustainable growth and market expansion.
• Oversee the onboarding process for new agents, ensuring they are equipped with the tools and knowledge to succeed from day one.
• Collaborate with cross-functional teams to streamline operations, improve efficiency, and enhance the overall client experience.
• Analyze sales data and market trends to identify opportunities for improvement and innovation, driving continuous improvement initiatives.
• Coach and mentor sales agents, providing actionable feedback and support to enhance their skills and performance.
• Ensure compliance with industry regulations and company policies, maintaining the highest standards of integrity and professionalism in all operations.

Qualifications

• 3+ years of leadership experience in sales operations, real estate operations, or related fields.
• Licensed Real Estate Agent.
• Prior experience managing operational staff and coaching sales professionals.
• Deep understanding of the residential real estate process.
• Exceptional organizational, analytical, and problem-solving skills.
• Experience with real estate CRMs and tracking tools.
• Ability to thrive in a fast-paced, high-growth environment.
• Highly motivated and goal-oriented with excellent customer service and communication skills.
• Computer proficiency required, including MS Office, G Suite, CTM, CRMs, MLS, etc.