Real Estate Assistant

EmpowerHome; Alexandria (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

EmpowerHome is seeking a proactive Real Estate Assistant to support our growing team. You will manage leads, schedule appointments, and coordinate with agents to ensure a smooth client experience.

This role emphasizes organization, communication, and a willingness to learn EmpowerHome’s proven sales systems and scripts in a fast-paced, goal-driven environment.

Qualifications

• Experience in real estate sales, inside sales, appointment setting, customer service, or a related field.
• Proven ability to convert leads into qualified appointments and consistently meet performance goals.
• Strong track record of building relationships, establishing trust, and creating rapport with prospective clients.
• Experience using CRM systems to manage leads, track follow-ups, and maintain accurate client information.
• Excellent verbal and written communication skills with the ability to confidently connect with prospects by phone and in person.
• Strong listening and relationship-building skills with the ability to identify client needs.
• Ability to work collaboratively with real estate agents, sales leaders, and team members.
• Strong customer service skills with a professional, solutions-focused approach.
• Highly organized, self-motivated, and able to manage multiple leads and priorities.
• Coachable and growth-minded, with a willingness to learn proven sales systems, scripts, and processes.
• Comfortable working in a fast-paced, goal-oriented environment and being held accountable for measurable results.

Responsibilities

• Convert inbound and outbound real estate leads into qualified appointments, keeping our agents consistently connected with potential buyers and sellers.
• Build genuine relationships with prospective clients by creating trust, rapport, and a positive first impression.
• Identify client needs and connect prospects with the right real estate professional on our team.
• Use EmpowerHome’s proven lead management systems, CRM, scripts, and training to effectively track and nurture opportunities.
• Follow up consistently with prospects to ensure no qualified lead or appointment opportunity is missed.
• Collaborate with agents and leadership to improve lead conversion, appointment-setting strategies, and the overall client experience.
• Participate in team meetings, coaching sessions, and strategy discussions while sharing ideas and best practices.
• Provide exceptional customer service by responding promptly and professionally to questions, inquiries, and concerns.
• Maintain accurate and up-to-date lead, client, and appointment information in the CRM system.
• Meet and exceed established lead conversion, appointment-setting, and performance goals.

Skills

Real estate sales

Inside sales

Lead qualification

CRM experience

Communication skills

Relationship building

Client needs analysis

Team collaboration

Customer service

Organizational skills

Sales scripts

Goal-oriented

CRM software

Tools

CRM software

Job description

Build Your Real Estate Career with EmpowerHome Team

Are you organized, motivated, detail-oriented, and passionate about helping people? Are you looking for a Real Estate Assistant job where you can build valuable skills, work alongside experienced professionals, and grow your career?

EmpowerHome Team is looking for a dependable and proactive Real Estate Assistant to support our growing real estate team and help create an exceptional experience for our agents and clients.

This is more than an administrative position. You’ll gain hands‑on experience across real estate operations, lead management, client communication, scheduling, marketing, and transaction support while working within proven systems and processes.

Whether you already have real estate experience or you're an administrative or customer service professional looking to break into the real estate industry, this is an opportunity to learn, grow, and build a long‑term career.

Previous real estate experience is a plus, but not required. Administrative, customer service, sales support, or office experience is also valuable.

Grow With EmpowerHome

Compensation: $70,000 - $100,000+ annually

Qualifications

• What We’re Looking For
• Experience in real estate sales, inside sales, appointment setting, customer service, or a related field.
• Proven ability to convert leads into qualified appointments and consistently meet performance goals.
• Strong track record of building relationships, establishing trust, and creating rapport with prospective clients.
• Experience using CRM systems to manage leads, track follow-ups, and maintain accurate client information.
• Excellent verbal and written communication skills with the ability to confidently connect with prospects by phone and in person.
• Strong listening and relationship-building skills with the ability to identify client needs.
• Ability to work collaboratively with real estate agents, sales leaders, and team members.
• Strong customer service skills with a professional, solutions-focused approach.
• Highly organized, self-motivated, and able to manage multiple leads and priorities.
• Coachable and growth-minded, with a willingness to learn proven sales systems, scripts, and processes.
• Comfortable working in a fast-paced, goal-oriented environment and being held accountable for measurable results.

Responsibilities

• What You’ll Do
• Convert inbound and outbound real estate leads into qualified appointments, keeping our agents consistently connected with potential buyers and sellers.
• Build genuine relationships with prospective clients by creating trust, rapport, and a positive first impression.
• Identify client needs and connect prospects with the right real estate professional on our team.
• Use EmpowerHome’s proven lead management systems, CRM, scripts, and training to effectively track and nurture opportunities.
• Follow up consistently with prospects to ensure no qualified lead or appointment opportunity is missed.
• Collaborate with agents and leadership to improve lead conversion, appointment‑setting strategies, and the overall client experience.
• Participate in team meetings, coaching sessions, and strategy discussions while sharing ideas and best practices.
• Provide exceptional customer service by responding promptly and professionally to questions, inquiries, and concerns.
• Maintain accurate and up-to-date lead, client, and appointment information in the CRM system.
• Meet and exceed established lead conversion, appointment-setting, and performance goals.