Director of Sales

Hospitality America; Springdale (AR); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Training & growth

Paid holidays

Job summary

Hospitality America is seeking an energetic Director of Sales for Sundry Hotel Springdale, Tapestry Collection by Hilton. You will lead the direct sales efforts, grow key accounts, forecast revenue, and partner with brand and local community networks to drive occupancy and revenue.

The role requires 3–4 years of sales leadership, strong relationship skills, and comfort with budget planning and market analysis; Hilton experience is a plus.

Qualifications

• Minimum of 3–4 years of sales leadership experience.
• Ability to grow accounts and develop new business.
• Strong communication and market analysis skills.

Responsibilities

• Grow accounts and generate new business using Delphi, brand tools and BI resources.
• Act as hotel/market expert to inform sales strategy.
• Lead sales financials including budgeting and forecasting.
• Conduct competitive reviews and assess business mix and strategy.
• Engage in local community and networking events for brand awareness.
• Build relationships with decision-makers and brand liaisons.
• Ensure revenue team alignment on strategies and action plans.
• Maintain accurate sales reporting across channels.

Skills

Sales leadership

Account management

Forecasting

Budgeting

Community engagement

Tools

Delphi.fdc

Hilton proprietary systems

Job description

We are seeking an energetic, community-oriented Director of Sales to guide the direct sales efforts of our soon to open Sundry Hotel Springdale, Tapestry Collection by Hilton. In this role, you’ll have the ability to showcase your leadership and sales skills, creating exceptional customer experiences, all while enjoying a competitive salary. This is a great opportunity in a brand new hotel!

ABOUT US

At Hospitality America, winner of Top Workplaces USA for the third year in a row, we believe that everyone should have a work environment that is both fun and rewarding. As a valued member of our Hospitality America family, you'll be an integral part of a dedicated team that is driven by our exceptional people, and our values which are guided by the acronym P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

What You'll Do

• Grow existing accounts and generate new business, utilizing available resources including, but not limited to, Delphi, brand specific tools, TravelClick, ProfitSage, internal BI tools, etc.
• Serve as the hotel and market expert communicating all related, relevant information to inform the sales strategy.
• Provide financial leadership of the sales process including group/ catering revenue. Forecast, prepare, and participate in the creation of the annual budget and prepare financial reviews at the property level and above.
• Conduct ongoing, comprehensive reviews of competitors, understand their comp sets, current and targeted business mix, as well as their strategy.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Develop and maintain strong relationships with account decision makers, brand liaisons, housing agencies, etc.
• Engage in open, direct, and respectful communication of objectives to the entire hotel team, ensuring everyone is informed and included about sales strategies.
• Ensure key stakeholders of the hotel revenue team actively participate in every strategy‑related decision and that all tactical/ operational plans are understood, agreed upon and updated for successful implementation.
• Maintain sales reports to track performance and progress towards goals, ensuring data is accurate across various reporting channels.

WHY Sundry Hotel Springdale, Tapestry Collection By Hilton

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!
• Paid holidays and vacation time.

Education And Experience

• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast‑pressure environment where priorities are constantly changing.
• Strong knowledge of Delphi.fdc and Hilton proprietary systems preferred but not required.
• Hilton experience is preferred but not mandatory
• Minimum of 3-4 years of sales experience

PHYSICAL DEMANDS

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 15 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

TRAVEL

Less than 5%

AFFIRMATIVE ACTION/EEO STATEMENT

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ADDITIONAL INFORMATION

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.