Director of Restaurant Operations & Growth

Mendocino Farms; Portland (OR); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

Mendocino Farms in the Portland area is seeking a Director of Operations to lead restaurant operators and drive operational excellence. You will oversee a dispersed team, shape market strategy, and ensure flawless execution across locations while supporting growth and profitability.

You will travel regularly to Mendocino Farms locations and to Los Angeles, mentor leaders, manage P&L, and partner with cross-functional teams to uphold brand standards and deliver exceptional guest experiences.

Qualifications

• 7+ years of restaurant management/leadership operations experience required.
• Senior leadership experience leading large restaurant teams in a geographically dispersed operations environment.
• Demonstrated ability to lead people and get results through others.
• Ability to organize and manage multiple priorities.
• Familiar with Microsoft Office, and experience with using Excel.
• High performance teams and a strong team player.
• Skill in assessing and prioritizing multiple tasks, projects, and demands.
• Strong written and verbal communication skills.

Responsabilités

• Manage field operations teams to deliver on our mission of Selling Happy.
• Monitor and drive flawless execution in day-to-day operations; visit our restaurants often to ensure that all aspects of the business meet established guidelines and standards across all dayparts and parts of the week.
• Hire, train, develop, retain and evaluate leadership talent to create and maintain high performing teams that reduce turnover, create succession & growth and ensure that our top talent is ready to take on additional responsibilities.
• Assist with the development of strategic and tactical plans for the market and ensure the completion of each, holding individuals accountable to assigned tasks.
• Monitor all aspects of the business in-person and by using the various methods and reporting tools available, and then use the data and observations to coach and re-established goals.
• Develop and execute plans and initiatives that consistently achieve and beat the company’s desired sales and profitability targets for both existing and newly established operations.
• Champion the operating culture by delivering a high level of system-wide operations execution that exceed guest expectations in each restaurant, every shift, every time.
• Ensure flawless opening, execution and results of new restaurant openings by playing an active role during pre and post opening.
• Develop and maintain relationships across the company to ensure productive partnerships with cross functional business partners.
• Deliver consistently on the company’s goals and KPI’s.
• Exhibit leadership by example through coaching, motivating and reinforcing the operating principles and core values.

Connaissances

Restaurant management

Leadership

People management

Multitasking

Excel

Communication

Outils

Microsoft Office

Excel

Description du poste

Mendocino Farms in the Portland area is seeking a Director of Operations to lead restaurant operators and drive operational excellence. You will oversee a dispersed team, shape market strategy, and ensure flawless execution across locations while supporting growth and profitability.

You will travel regularly to Mendocino Farms locations and to Los Angeles, mentor leaders, manage P&L, and partner with cross-functional teams to uphold brand standards and deliver exceptional guest experiences.