Director of Residential Services: Lead 34 Programs

LifeStream, Inc.; New Bedford (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

LifeStream, Inc. seeks a Director of Residential Services to provide strategic and operational leadership for residential programs serving individuals with IDD and ABI/TBI. You will report to the Vice President of Residential Services and oversee quality, compliance, staffing, and fiscal performance across 34 locations.

The role requires budget management, staff supervision, and travel between sites. A Bachelor’s degree and 5+ years in a related leadership role are preferred; a valid driver’s

Qualifications

• Five years of progressive leadership experience in residential services, human services, healthcare, or related field.
• Budgeting, staffing management, regulatory compliance experience.
• Experience supporting individuals with IDD and/or ABI/TBI preferred.

Responsibilities

• Provide leadership, supervision, and support to Assistant Residential Directors and assigned leadership staff.
• Oversee the daily operations and performance of approximately 34 residential programs.
• Conduct regular program reviews and site visits to monitor service quality, staff performance, and regulatory compliance.
• Ensure the delivery of high-quality supports that promote dignity, independence, self-determination, community inclusion, and quality of life.
• Monitor implementation of Individual Support Plans, behavioral supports, rehabilitation goals, and other service plans.
• Advocate for health, safety, and rights of individuals receiving services.
• Assist with development and management of residential budgets; monitor expenditures and staffing resources.
• Review and manage FTE utilization and staffing patterns; ensure compliance with DDS add-on hours contracted by location.

Skills

Leadership

Communication

Team-building

Education

Bachelor’s degree in related field

Job description

LifeStream, Inc. seeks a Director of Residential Services to provide strategic and operational leadership for residential programs serving individuals with IDD and ABI/TBI. You will report to the Vice President of Residential Services and oversee quality, compliance, staffing, and fiscal performance across 34 locations.

The role requires budget management, staff supervision, and travel between sites. A Bachelor’s degree and 5+ years in a related leadership role are preferred; a valid driver’s