Senior Director, Residential Programs

Boone Supported Living LLC; Columbia Township (MO); On-site; USD 80,000 - 115,000; Full time

Job summary

Boone Supported Living seeks an Area Director to oversee residential services for individuals with intellectual and developmental disabilities. You will lead multiple programs, supervise managers, and ensure adherence to MO DMH waivered services and agency policies.

Strong leadership, communication, and risk-management are essential. The role requires hands-on leadership, sound judgment, and the ability to manage priorities, emergencies, and regulatory requirements while maintaining

Qualifications

• At least five years of management experience at the professional manager level or higher.
• At least 10 years supporting individuals with IDD within Missouri DMH-waivered services or similar settings.
• Experience supervising managers and overseeing multiple residential programs.
• Strong understanding of regulatory compliance, incident reporting, and person-centered services.
• Ability to organize complex responsibilities and meet deadlines.
• Strong written, verbal, interpersonal, and conflict-resolution skills.
• Ability to respond professionally during emergencies and high-pressure situations.
• Proficiency with electronic documentation, email, reporting systems, and standard tech.
• Valid driver's license, reliable transportation, and current auto insurance.

Responsibilities

• Directly supervise approximately 6–10 Professional Managers and House Managers and oversee residential teams.
• Establish expectations, monitor performance, and ensure timely completion of responsibilities.
• Coach and develop managers through meetings, feedback, problem-solving, and corrective action.
• Promote communication, teamwork, accountability, and consistency across programs.
• Ensure training, resources, and support for staff to perform roles successfully.
• Coordinate staffing with Recruiting, Scheduling, Training, and HR to address vacancies and performance issues.
• Oversee daily operation of multiple residential programs and ensure compliance with MO DMH and waivers.
• Maintain oversight of documentation, staffing, training, household operations, and service delivery.
• Monitor programs, identify concerns, and develop corrective actions and timely reports.
• Coordinate with admin departments to address medical, behavioral, financial, and transportation needs.

Skills

People leadership

Regulatory compliance

Emergency response

Documentation proficiency

Communication skills

Time management

Driver’s license

Tools

Electronic documentation systems

Job description

Boone Supported Living seeks an Area Director to oversee residential services for individuals with intellectual and developmental disabilities. You will lead multiple programs, supervise managers, and ensure adherence to MO DMH waivered services and agency policies.

Strong leadership, communication, and risk-management are essential. The role requires hands-on leadership, sound judgment, and the ability to manage priorities, emergencies, and regulatory requirements while maintaining