Director of Resident Experience & Hospitality

Revel Communities, LLC; Colorado Springs (CO); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Holidays, Vacation and Sick time

Medical, Dental, Vision Insurance

On Demand Pay

Complimentary meals & guest suite

Descrizione del lavoro

Revel Communities is seeking a Resident Experience Director to design and lead first-class programming that reflects the Revel brand and delights residents, families, and prospects. You will own the resident experience strategy, oversee hospitality standards, and manage a Hospitality team across operations and onboarding programs.

The role requires 3+ years in program development and leadership, strong interpersonal skills, and proficiency with MS Office.

Competenze

• 3+ years in program/curriculum development (hospitality/education/senior living or similar) and 1+ year leadership.
• Calm, data-informed decision-maker with excellent interpersonal skills.
• Comfortable with MS Office and mobile/office tech; valid driver's license.

Mansioni

• Develop the resident experience strategy and calendar; align to health, engagement, and retention goals.
• Oversee hospitality standards, first impressions, transportation, and the Homecoming onboarding program.
• Hire, train, and coach the Resident Experience team; collaborate with Sales/Marketing and vendors.
• Manage budgets and inventory; serve as Manager on Duty as needed.

Conoscenze

Program development

Leadership

Interpersonal skills

MS Office

Strumenti

MS Office

Descrizione del lavoro

Revel Communities is seeking a Resident Experience Director to design and lead first-class programming that reflects the Revel brand and delights residents, families, and prospects. You will own the resident experience strategy, oversee hospitality standards, and manage a Hospitality team across operations and onboarding programs.

The role requires 3+ years in program development and leadership, strong interpersonal skills, and proficiency with MS Office.