Director of RCM Operations & Rapid Delivery

Trellis AI; United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Flexible PTO & Sick Time

Daily meals in the office

Team offsites

Job summary

Trellis AI is hiring for a senior delivery/ops leadership role to own and scale client engagements, stand up teams for new customers, manage escalation and capacity planning, and drive end-to-end outcomes in a fast-growing healthcare-focused AI environment. You will oversee multi-week onboarding, live operations, and continuous improvement to ensure SLA-driven delivery across customers.

The role emphasizes ownership, relentless execution, and building scalable teams; healthcare domain knowledge

Job description

Trellis AI is hiring for a senior delivery/ops leadership role to own and scale client engagements, stand up teams for new customers, manage escalation and capacity planning, and drive end-to-end outcomes in a fast-growing healthcare-focused AI environment. You will oversee multi-week onboarding, live operations, and continuous improvement to ensure SLA-driven delivery across customers.

The role emphasizes ownership, relentless execution, and building scalable teams; healthcare domain knowledge