Director of Programs & People Leadership

Bridge of Promise; Bellevue, Washington (WA, Washington County); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401K retirement plan

Medical and dental coverage

Flexible Spending Account (FSA)

Paid time off

Job summary

Bridge of Promise is seeking a Director of Program and People to provide executive leadership for programs at its Bellevue and Kent locations. The role oversees Program Managers, recruits and develops staff, and ensures high-quality, safe, and engaging programs aligned with the organization’s mission.

You will collaborate with leadership to plan staffing, budgets, and community partnerships, while maintaining strong internal communications and staff support across sites.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 3+ years supervising and developing staff, including experience managing managers or other supervisory-level employees.
• 5+ years of progressive program management experience, including implementing processes that support consistency, accountability, and continuous improvement.
• Demonstrated experience leading multi-site programs or complex program operations, with availability to work onsite in Bellevue and Kent.
• Experience with recruiting, hiring, onboarding, training, coaching, and performance management.
• Strong organizational and project-management skills, with the ability to manage competing priorities, multiple locations, and concurrent initiatives.
• Strong communication, conflict-resolution, and problem-solving skills, including the ability to navigate sensitive staff, member, and family situations.
• Ability to successfully complete background checks and required organizational training.

Responsibilities

• Provide strategic and operational leadership across Bridge of Promise program locations, ensuring strong coordination, clear accountability, and consistent execution.
• Directly supervise and support Program Managers across both locations.
• Lead recruitment, hiring, onboarding, and integration of program staff.
• Partner with the Deputy Director to maintain appropriate staffing levels, program coverage, and continuity across locations.
• Serve as the primary program liaison to organizational leadership, communicating program priorities, performance, opportunities, and challenges.
• Oversee program quality, content, and implementation across locations to ensure consistency, member engagement, individual choice, safety, and alignment with organizational goals.
• Partner with Program Managers to identify and resolve significant personnel and program concerns.
• Collaborate with others leaders and staff to resolve complex member or family situations.
• Review and approve monthly program calendars and identify opportunities for new activities, experiences, and community engagement.
• Partner with the Director of Growth & Development and Program Managers to coordinate prospective member visits, onboarding, program placement, and member schedules.
• Collaborate with Deputy Director on annual summer program planning, ensuring program readiness across staffing, schedules, activities, and operational needs.
• Manage program budgets, monitor key performance indicators, and use data to inform resource allocation and operational decisions.

Skills

People Leadership

Program Leadership

Relationship Building

Disability Support

Effective Communication

Multi-tasking

Problem Solving

Budget Management

Operational Excellence

Education

Bachelor’s degree in human services, education, nonprofit management, business administration, or related field

Job description

Bridge of Promise is seeking a Director of Program and People to provide executive leadership for programs at its Bellevue and Kent locations. The role oversees Program Managers, recruits and develops staff, and ensures high-quality, safe, and engaging programs aligned with the organization’s mission.

You will collaborate with leadership to plan staffing, budgets, and community partnerships, while maintaining strong internal communications and staff support across sites.