Program Director, Supportive Housing & Behavioral Health

The Bridge; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

The Bridge invites applications for a Program Director to lead the Bridge Rockaway supportive housing program. The role oversees service delivery for 87 residents, ensuring person-centered case management, vocational services, and community resources while guiding staff and ensuring regulatory compliance.

The role emphasizes safe, welcoming operations, collaboration with stakeholders, and responsiveness to diverse resident needs. Strong leadership and crisis-management experience are essential.

Qualifications

• MSW or a master’s degree in a related field.
• Experience in mental health, crisis intervention, and managing trauma-triggered behaviors.
• Excellent time-management and organizational skills; ability to remain calm under stress; flexibility; strong teamwork skills; openness to feedback; creativity; and willingness to perform CPR, First Aid, AED, Crisis Intervention, and Naloxone-related duties.
• Experience supervising clinical and operational staff, with strong interpersonal, communication, and organizational skills.
• Spanish-speaking skills are a plus.

Responsibilities

• Directly supervise the Assistant Program Director and other program staff; oversee admission, ongoing operations, and discharge from the program.
• Ensure preparedness for audits and reviews; complete monthly data collection to monitor census, attendance, incidents, and funder outcomes.
• Be available for 24-hour crisis intervention; attend meetings; work nights and/or weekends as needed.
• Manage personnel activities including hiring, scheduling, policies, staff meetings, and evaluations.
• Perform administrative duties: data entry, performance monitoring, petty cash, attendance.
• Coordinate building maintenance and liaison with property management to ensure compliance.
• Attend staff meetings, supervision sessions, and trainings.
• Work with residents, families, and staff with cultural sensitivity.
• Conduct inspections and provide escorts; assist with community mobility as needed.
• Report serious incidents to supervisors; perform other duties as assigned.

Skills

Crisis intervention

Trauma-informed care

Time management

Team leadership

Cultural sensitivity

Education

MSW or related master’s degree

Tools

AWARDS

Job description

The Bridge invites applications for a Program Director to lead the Bridge Rockaway supportive housing program. The role oversees service delivery for 87 residents, ensuring person-centered case management, vocational services, and community resources while guiding staff and ensuring regulatory compliance.

The role emphasizes safe, welcoming operations, collaboration with stakeholders, and responsiveness to diverse resident needs. Strong leadership and crisis-management experience are essential.