Director of Product Design — AI Security Platform (Equity)

Emploive; San Francisco (CA); Remote; USD 250,000 - 275,000; Full time

Job summary

Cyberhaven is building Flow, a unified data security platform. We seek a Director of Product Design to set the experience vision, define interaction patterns, and lead designers and researchers who make the product real.

You will partner with senior leadership to shape the roadmap, grow a design team, and ensure the platform feels cohesive across Flow, HDS, ADS, and DSPM. You’ll drive design craft, build the design system, and measure usability across core analyst workflows, with a hands‑on

Qualifications

• 10+ years in product design, including 4+ years leading and developing designers, with a portfolio of shipped work you can walk through end to end.
• You have set an experience vision for a complex product and then delivered against it — not just a concept deck, but patterns and surfaces that shipped and held up.
• Experienced with complex, expert‑user enterprise software — tools where the user is a professional doing demanding work, not a consumer. Security, IT operations, observability, data infrastructure, or similar domains.
• You have designed AI‑powered or agentic product experiences and have a real point of view on trust, transparency, control, and what happens when the model is wrong.
• Strong systems thinker: you can hold a platform‑level information architecture in your head, and you build design systems that make teams faster instead of slowing them down.
• You value and use research. You know how to run the function, ask the right questions of it, and act on what comes back.
• An exceptional communicator and influencer. You can tell a room of executives something they do not want to hear, ground it in the customer’s reality, and leave with a decision.
• A people leader first. You develop designers, give direct feedback, and build a team that does its best work.
• You operate with urgency and judgment in a fast‑moving environment, and you are comfortable making progress before every input is in hand.

Responsibilities

• Own the end‑to‑end product design experience across Flow, HDS, ADS, and DSPM from the analyst’s daily workflow to how the platform holds together as one product rather than three.
• Define the next‑generation experience vision for the platform, including how humans and AI agents work together inside it: agent‑assisted investigation, human‑in‑the‑loop decisions, explainability, and the interaction patterns that let a security professional trust and override automated work.
• Lead, coach, and grow a team of product designers, and raise the standard for craft, critique, and how design decisions are argued and defended.
• Own the UX research function and make sure the team’s work is grounded in evidence customer interviews, usability testing, support and RFE signal, and product instrumentation rather than internal opinion.
• Partner with product management and engineering from the earliest stage of every major initiative, shaping the problem definition and scope rather than styling decisions that have already been made.
• Build and evolve the design system and the patterns that let a growing engineering organization ship a consistent experience at speed.
• Establish how design measures itself usability benchmarks, task success, time to resolution for core analyst workflows, adoption of new surfaces, support deflection and report against it.
• Drive the experience work behind platform migration, making sure the move to Flow is something customers want rather than something they endure.
• Represent the customer’s experience in executive forums roadmap reviews, business reviews, and planning with a clear and honest read on where the product stands.

Job description

Cyberhaven is building Flow, a unified data security platform. We seek a Director of Product Design to set the experience vision, define interaction patterns, and lead designers and researchers who make the product real.

You will partner with senior leadership to shape the roadmap, grow a design team, and ensure the platform feels cohesive across Flow, HDS, ADS, and DSPM. You’ll drive design craft, build the design system, and measure usability across core analyst workflows, with a hands‑on