Director of Product, Conversion & Checkout

AEG; Los Angeles (CA); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation

Sick time

Basic life insurance

Voluntary life insurance

Parental leave

401k with company match

Flexible spending account

Health savings account

Wellness offerings

Job summary

AXS, a leader in live entertainment technology, is seeking a Director of Product Management to own the conversion and checkout experience across our purchase funnel, including LA28. This role defines a product strategy aligned with business goals and partners with cross-functional teams to deliver a prioritized roadmap.

You will mentor a high-performing team, establish KPIs, guide user research and data-driven decision making, and ensure usability and regulatory compliance across the website and

Qualifications

• 7-10 years of experience in product management, with a focus on consumer-facing digital products across web and mobile app platforms.
• 5+ years of experience managing a team of product managers
• Strong understanding of web and mobile product development, and UX best practices.
• Experience with conversion optimization, personalization, and user engagement strategies.
• Excellent communication and presentation skills, with significant experience presenting to executive audiences
• Experience in e-commerce, ticketing, or live entertainment industry is a plus

Responsibilities

• Lead team to prioritize, manage and execute the product roadmap for ticket selection and checkout, ensuring features are prioritized based on business goals, customer insights, and market trends
• Partner with leadership across engineering, design, product operations, account management, client services, marketing, LA 28, and other stakeholders to validate requirements, develop, test, and launch new features
• Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes
• Conduct user research and analyze data to drive decision-making and continuous improvement
• Communicate product updates, milestones, and priorities to stakeholders and leadership, showcasing product value
• Defining KPIs for products within portfolio, ensuring alignment with business goals and strategic initiatives
• Ensure consistency, usability, and compliance with local regulations across all aspects of the website and mobile app
• Mentor, coach, and support a high-performing team, helping them achieve their potential by creating opportunities for growth

Skills

Product management

Team leadership

Web & mobile

Conversion optimization

User engagement

Executive communication

Ecommerce experience

Job description

AXS, a leader in live entertainment technology, is seeking a Director of Product Management to own the conversion and checkout experience across our purchase funnel, including LA28. This role defines a product strategy aligned with business goals and partners with cross-functional teams to deliver a prioritized roadmap.

You will mentor a high-performing team, establish KPIs, guide user research and data-driven decision making, and ensure usability and regulatory compliance across the website and