Director, Consumer Product: Conversion & Checkout

AXS; Los Angeles (CA); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation and sick time

Company-paid basic life insurance

Voluntary life insurance

Parental leave

401(k) plan (3% employer match)

Flexible spending account

Health savings account

Wellness offerings

Job summary

AXS is seeking a Director of Product Management to lead the conversion, ticket selection and checkout for our entire purchase funnel including LA28. Define a product strategy aligned with business goals and partner with teams to deliver a prioritized roadmap and scalable features.

The candidate will be customer-obsessed, data-driven, and capable of developing high-performing teams while driving exceptional fan experiences across web and mobile platforms.

Qualifications

• 7–10 years in product management for consumer-facing digital products.
• 5+ years leading a team of product managers.
• Strong web and mobile product development and UX knowledge.
• Experience with conversion optimization and personalization.
• Excellent communication, with executive-level presentation experience.
• Background in e-commerce, ticketing, or live entertainment is a plus.

Responsibilities

• Lead your team in prioritizing, managing and executing on the product roadmap for ticket selection and checkout.
• Partner with leadership across engineering, design, product operations, account management, client services, marketing, LA 28, and other stakeholders to validate requirements, develop, test, and launch new features.
• Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes.
• Conduct user research and analyze data to drive decision-making and continuous improvement.
• Communicate product updates, milestones, and priorities to stakeholders and leadership, showcasing product value.
• Defining KPIs for products within portfolio, ensuring alignment with business goals and strategic initiatives.
• Ensure consistency, usability, and compliance with local regulations across all aspects of the website and mobile app.
• Mentor, coach, and support a high-performing team, helping them achieve their potential by creating opportunities for growth.

Skills

Product management

Team leadership

Web & mobile UX

Conversion optimization

Data-driven decision making

Executive communication

E-commerce / ticketing experience

Job description

AXS is seeking a Director of Product Management to lead the conversion, ticket selection and checkout for our entire purchase funnel including LA28. Define a product strategy aligned with business goals and partner with teams to deliver a prioritized roadmap and scalable features.

The candidate will be customer-obsessed, data-driven, and capable of developing high-performing teams while driving exceptional fan experiences across web and mobile platforms.